We are seeking a dedicated and enthusiastic Porter to join our hospitality team. The ideal candidate will play a crucial role in ensuring the smooth operation of our establishment, providing exceptional guest services and maintaining a welcoming environment. The successful applicant will have bar experience and be reliable and trustworthy. This position is perfect for individuals who thrive in a fast-paced setting and possess a passion for hospitality.
Duties
Greet guests upon arrival and assist with their luggage and belongings.
Maintain cleanliness and organisation of public areas.
Provide information about the hotel's amenities, services, and local attractions.
Assist guests with inquiries via phone or in person, demonstrating excellent phone etiquette.
Support housekeeping staff by delivering linens and supplies as needed.
Collaborate with other departments to ensure guest satisfaction.
Monitor the condition of the property and report any maintenance issues promptly.
Qualifications
Previous experience in a hotel or hospitality environment is preferred.
Strong guest service skills with a friendly and approachable demeanour.
Multilingual or bilingual abilities are highly advantageous to cater to our diverse clientele.
Excellent communication skills, both verbal and written.
Ability to work flexible hours, including weekends and holidays as required.
A proactive attitude towards problem-solving and a willingness to assist others. Join our team as a Porter and contribute to creating memorable experiences for our guests while working in an engaging and supportive environment.
Job Types: Full-time, Permanent
Pay: From 12.21 per hour
Expected hours: 40 per week
Work Location: In person
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