Job Description

ABOUT THE HOTEL

The Columbia Hotel is a proudly independent hotel, event space, and shoot location in Lancaster Gate, overlooking Hyde Park. With 103 guest bedrooms, 5 event rooms, bar and lounge.

POSITION SUMMARY

To ensure the night operation of the front desk is undertaken correctly and to help provide a wonderful stay at The Columbia hotel.

MAIN DUTIES AND RESPONSIBILITIES

Welcoming guests and helping them check in/out Handling payments and guest info Answering questions and making sure guests feel at home Sharing suggestions on local places to eat and visit Keeping public areas tidy and secure Helping with food service, events, and wake-up calls Supporting other departments and dealing with general enquiries Doing admin as needed and overnight security tasks
It should be noted that the above list of is not a complete statement of the final duties of the role - it is intended to give an overall view of the position.

HOURS OF WORK & PAY

You will be working on a shift rota basis, up to 45 hours, five shifts a week at a rate of 12.65 per hour (which equates to 2,466.75 PCM and 29,601.00 PA). Shift time 10.15pm to 7.15am. During your shift, you will have an unpaid meal break at time agreed by management to suit the needs of the hotel and its guests.

The hotel reserves the right to vary hours of work to fulfil obligations to hotel guests subject to the Working Time Regulations (as amended).

REQUIREMENTS

Candidates must be reliable, extremely positive, enjoy interacting with people, have good personal presentation and an excellent command of both written and spoken English.

References required and previous hotel experience is required.

In line with the requirements of the Asylum and Immigration Act, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required.

We value all applications, however should you not have heard from us within 7 days of your application, you unfortunately have not been selected for an interview.

Job Type: Full-time

Pay: 12.65 per hour

Expected hours: 45 per week

Schedule:

Night shift
Work Location: In person