Job Description

Job Ref: AUC1240
Branch: Auchrannie Resort
Location: Auchrannie Resort, Isle Of Arran
Salary/Benefits: 12.60 per hour
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days from 7.
Hours per week: 40
Posted date: 01/07/2025
Closing date: 03/08/2025


About Auchrannie


Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland's first island destination spa.


About the role


As a Porter you will work with the Housekeeping Managers and Duty Managers to ensure general day-to-day duties are completed. It is a unique, fun and fast paced role intergal to the smooth running of the Resort.


In this role you will:


organise and deliver linen to the Head Housekeeper each morning
provide housekeeping assistance with jobs such as moving luggage, extra beds and cots to and from guest rooms
assist with daily deliveries, ensuring contents are moved to the appropriate location and paperwork being passed to the correct manager
provide safe transport to and from the ferry for resort guests
organise your daily duties and prioritise tasks
help reception at check-in and checkout times by answering phones and assisting with guest luggage
set up, breakdown and refresh conference rooms
maintain great relationships and communication with duty managers and line managers.


To be a good fit for this role you will:


have a full clean drivers license and the confidence to drive all company vehicles, including transporting passengers.
demonstrate self motivation and the ability to carry out daily routines unsupervisied.
have excellent people skills and enjoy interacting with guests and colleagues.
be solutions focussed and always looking for ways to improve
be physically fit and active and enjoy a busy hands on role.


Your standard working week will be 5 days from 7, approx 40 hours per week. Shift patterns include 7am-3pm, 9am-5pm, 1pm-9pm on a rotational basis. Some nightshift cover may be required. (night shift premium would apply to these shifts)


Why choose Auchrannie?


Working at Auchrannie offers you a truly unique employee experience. You are more than just part of the team; you are part of our Auchrannie family. As an Employee-Owned Resort, we work collectively to achieve our business objectives and deliver memorable guest experiences, which in turn delivers a financially and personally rewarding career.


We offer a wide range of exclusive team member benefits including: -


Full Leisure Membership with unlimited access to our swimming pools, thermal suites, well equipped gym and multi-purpose gameshall
Free bike hire
Exclusive resort discounts
Share of resort tips (paid monthly)
Employee wellbeing and assistance programme
Team and social activities.
Long service benefits
Referral scheme
Training and development opportunities
Modern live-in accommodation available