Hotel Receptionist
Job Description
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Strong hospitality skills with a focus on providing excellent guest services
- Bilingual proficiency in English and another language (preferred)
- Knowledge of hotel operations and procedures
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and problem-solving abilities
- Proficient in using computer systems and hotel software
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Part-time
Pay: 10.50-12.50 per hour
Additional pay:
Performance bonus
Tips
Yearly bonus
Benefits:
Company pension
Discounted or free food
Employee discount
Flexitime
On-site parking
Ability to commute/relocate:
Ballymoney: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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Job Detail
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Job IdJD3123760
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBallymoney, NIR, GB, United Kingdom
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EducationNot mentioned