Hotel Receptionist

Bournemouth, ENG, GB, United Kingdom

Job Description

The Green House hotel's Reception Team Member - part-time 25hrs - 35hrs per week



Shifts generally run 8.00am - 3.00pm or 2.00pm - 9.00pm with 2 days off per week



Experience in Guestline Rezlynx would be an advantage



The Green House is a beautiful eco-friendly boutique hotel that lives, eats and breathes sustainability. Just minutes from the white sandy beaches of Bournemouth, this privately owned Grade II Victorian Villa has been extensively renovated, to prove that luxury travel and eco-consciousness can co-exist. We are committed to sustaining an exceptional product coupled with exceptional service.

The role involves assisting the Reception team and the heads of department to build and develop relationships with new clients, nurture our relationships with current clients and provide exemplary service to our guests as well as the team.

The duties of a Green House Reception Team Member:

Ensures each guest has a memorable stay at the hotel Ensures the guest welcome is exceptional and all sales opportunities are realised. Takes responsibility for the daily tasks Helps meet the department's quantitative and qualitative targets Promotes in house promotions and is confident upselling Previous experience working as a hotel reception team member or customer service agent is desirable with knowledge of PMS such as Guestline. Excellent communication skills to include all departments Be involved with the running of the hotel and be part of the team Enthusiastic, passionate with a positive attitude
Personality of a Green House Reception Team Member:

Always Smiling Environmentally conscious Recognises the importance of each guest Sees opportunities instead of stumbling blocks Adaptable Flexible Confident to lead from the front, a natural leader. Excellent interpersonal skills Outgoing personality and service minded
Perks of becoming a member of the Green House team:

Share of 10% gratuity Staff incentive scheme including vouchers for high street shops Ongoing planned training both internal and external Uniform If you invest in us we will invest in you. Regular outings as a team to visit our suppliers with regular team days out too Being part of a motivated team
Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 15 - 25 per week

Additional pay:

Loyalty bonus Tips
Benefits:

Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking
Schedule:

Day shift
Experience:

hotel reception: 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3122924
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bournemouth, ENG, GB, United Kingdom
  • Education
    Not mentioned