Hotel Receptionist
Job Description
Job Overview:
We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, we would love to hear from you.
Duties:
- Greet guests upon arrival and provide them with information about hotel facilities and services
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests promptly and courteously
- Answer phone calls and direct them to the appropriate department or staff member
- Make reservations for guests, ensuring accuracy of information and timely confirmation
- Process payments and maintain accurate records of guest accounts
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure smooth operations and guest satisfaction
Requirements:
- Previous experience in guest services or a similar role is preferred
- Excellent phone etiquette and communication skills
- Strong multitasking abilities with the ability to handle multiple inquiries simultaneously
- Professional appearance and demeanor
- Ability to work flexible hours, including evenings, weekends, and holidays
Own transport essential due to location
Over 18s due to licensing laws
We offer competitive pay rates and provide opportunities for career growth within our organization. If you are passionate about providing exceptional customer service in the hospitality industry, we invite you to apply for the position of Hotel Receptionist.
Job Type: Full-time
Pay: 10.00-12.21 per hour
Expected hours: 30 - 40 per week
Additional pay:
Tips
Benefits:
On-site parking
Schedule:
Monday to Friday Weekend availability
Work Location: In person
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Job Detail
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Job IdJD3265988
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDumfries, SCT, GB, United Kingdom
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EducationNot mentioned