Job Description

Holiday Inn Express Bodmin - Victoria Junction

is a 71 bedroom hotel, located at Cornwall Services in Roche.

We have 2 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime, we serve a limited menu and, in the evening a more substantial offering for our guests.

The hotel is the first Holiday Inn Express in Cornwall and is built to the latest Generation 4 design standards for the brand. We are currently recruiting a full-time Guest Services Assistant to join our front-of-house team.

Hospitality Allrounder Required

We are looking for an all-around Guest Services Assistant. You'll need to be confident, articulate, computer literate and passionate about delivering True Hospitality to our guests.

This is a fun, full-time role, with some supervision responsibilities, you'll be working approximately 35-40 hours a week including some weekend shifts.

Due to our location at Cornwall Services, and the working hours you will need your own transport.

Your day-to-day

As

Guest Services Assistant

, you will work with the wider hotel Front Desk and F&B team to ensure our guests have the perfect stay. You will be friendly, welcoming, make the guests feel at home delight in making sure they have a fantastic start to their day You will be passionate about our brand, and love what we do for our guests. You will look professional, be punctual, polite, courteous and helpful to guests and fellow team members at all times You will be fully conversant with the facilities, services and promotions offered by the hotel and the local area and whenever appropriate, share this knowledge with our guests You will be confident in company policies and food safety procedures and ensure these are followed at all times

We are looking for someone who:

Works well under pressure in a busy environment Can manage their time and multitask well Is a team player and has a "can-do" attitude Works well as part of a team

Benefits

We will provide year-round employment, performance bonuses, training & development, uniform, hotel discounts in over 6,000 hotels worldwide, and the chance to work with a great team of people.

Is this your passion?

Please get in touch and tell us how you can bring your individual skills to us, including a copy of your CV.

Job Type: Full-time

Pay: From 25,400.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Free parking On-site parking
Application question(s):

What means of transport do you have to get to and from work?
Work authorisation:

United Kingdom (required)
Work Location: In person