Job Description

About Us:

A luxury 5-star boutique hotel in the heart of Knightsbridge, London. 80 steps to Harrods and 1 minute to Harvey Nicholls. Warwick London is made of The Capital Hotel, Apartments & Townhouse, a total of 72 keys. We are now recruiting for a

Hotel Receptionist

to join our five-star, luxurious boutique hotel. Have fun working alongside a fantastic team.

Role & Responsibilities of a Hotel Receptionist:

Deliver highest standards of service to all guestsAcknowledge and welcome all guests that enter the hotel with a smile!

Undertake all aspects of the check in and checkout procedure

Ensure all reservation enquires are replied to in a professional manner.

Have knowledge about how to place reservations via different distributions.

Ensure guests are given appropriate directions to location on hotel premises and to guest rooms.

More about You:

You will have some experience of working in a reception or hotel

Possess a friendly personality and excellent customer service skills

Strong listening, speaking and communication skills

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Canteen Company pension Discounted or free food Employee discount Referral programme Sick pay
Application question(s):

Do you have experience with PMS Opera?
Experience:

hotel reception: 2 years (required)
Work Location: In person

Reference ID: Hotel Receptionist