Job Description

Job Summary:

The Marker Hotel in central London is looking for a friendly hotel receptionist to join our team. Here, you'll be the welcoming face of our charming, family-run hotel, set in one of London's most vibrant neighborhoods. We have 15 bedrooms in a beautiful, vintage building.

Paid Holiday:

28 days including bank holidays

Shifts:

40 hours per week at 13.50/hour.

Available to work any day of the week, including weekends.

Example shifts:

Morning shift: 8am-5pm Evening shift: 5pm-11pm
Flexibility in shift timings can be given to the right candidate.

What your role will be:

Give guests a warm, friendly welcome. Help with serving breakfast to start guests' day off right Make check-ins and check-outs easy and smooth Answer calls and guest questions with a helpful attitude Share tips on hotel services and the best local spots to explore Handle bookings, changes, and cancellations with care Keep the front desk tidy and guest details updated Work closely with housekeeping and maintenance to keep guests happy Pass along guest feedback to management to keep improving their experience

Requirements:

The successful applicant will have:

Previous experience in a customer-focused industry Ability to work flexible hours, including evenings and weekends. Fluent in English (written and spoken) Friendly, approachable personality. Excellent phone manner and communication skills Passion for delivering an amazing experience to our customers. Ability to work in a fast-paced environment. Bilingual skills are highly desirable. Competent level of IT proficiency
Join our team as a Hotel Receptionist where you will play a vital role in creating memorable experiences for our guests! Be part of The Marker Hotel where there are exciting opportunities for career progression and development.

Job Types: Part-time, Full-time

Pay: 13.50 per hour

Benefits:

Employee discount
Experience:

Customer service: 1 year (required)
Work Location: In person