Nunsmere Hall, a Country House Hotel in the heart of Cheshire, has a fantastic opportunity for a bright and enthusiastic
Hotel
Receptionist
to join our team.
What's in it for you?
Competitive rates of pay
Free parking
Staff meals
Regular team incentives and prizes to be won
Birthday voucher
Training and development opportunities
Welfare support for you and your immediate family
Your main duties & responsibilities will be:
To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively.
Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages
Responsible for the making of reservations for guests over phone, in writing, or walk ins
Collecting, posting, and balancing payments to the Rezlynx system
Accounting for all activity (transactions & postings) for entire shift.
Informing guests of amenities available as well as pertinent hotel information at all times.
Oversee the cashing up of the Reception till.
To communicate & liaise with all departments on a daily basis as and when required.
The ideal candidate should have:
Good experience working in a busy Reception environment
Good communication and organisational skills
Commitment to delivering excellent customer care
A get up and go attitude
This is a flexible part time position, hours to be discussed on interview. Hours of work are on a rota basis including weekends.
Job Types: Full-time, Part-time, Permanent
Pay: Up to 25,400.00 per year
Benefits:
Company pension
Discounted or free food
Employee discount
On-site parking
Work Location: In person
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