Hotel Receptionist
Lyndhurst, ENG, GB, United Kingdom
Job Description
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We are seeking a highly motivated and friendly Hotel Receptionist to join our New Forest Collection team at our stunning Bartley Lodge Hotel. The successful candidate will be responsible for providing excellent customer service to all guests and ensuring the smooth running of the reception area.
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Responsibilities
Welcome guests and check them in and out of the hotel Manage all guest enquiries and concerns in a professional and timely manner Manage reservations and room assignments Take reservations and provide information about hotel facilities and services Ensure the reception area is clean and tidy at all times
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Qualifications
Previous experience in a customer service role, preferably in the hospitality industry Excellent communication and interpersonal skills Strong organisational and time management skills Ability to work well under pressure and handle multiple tasks simultaneously Proficient in Microsoft Office
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Benefits
Salary 25,396.80 per annum plus service charge, 40 hours spread over a 5 day week 28 days holiday (pro rata) per year plus your birthday off Opportunities for career development and progression Discounted rates on hotel accommodation and facilities across Collection Pension scheme Employee recognition and reward programmes
Please bear in mind that this role involves working on weekends, evenings and holidays.
If you are passionate about providing exceptional customer service and have the skills and qualifications we are looking for, please apply now.
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Job Detail
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Job IdJD3137856
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLyndhurst, ENG, GB, United Kingdom
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EducationNot mentioned