Job Description

We currently have an amazing opportunity to join the team as Hotel Receptionist at Lamphey Court Hotel & Spa.

We truly believe our people are our biggest asset and to reflect that we offer:

Competitive salaries - dependant on experience

50% off all Bespoke Hotel Stays, & 25% off for family and friends

50% off all Food & Beverage during Bespoke Hotel Stays

A range of local in-house benefits

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Lamphey Court Hotel & Spa is a beautiful Georgian manor house set in the Pembroke shire countryside with 39 en-suite character rooms, two restaurants, banqueting and meeting space.

What are we looking for?

Your day to day role will include

Assisting all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction. Dealing with guests promptly upon arrival and departure, as per company standards for check in and check out procedures. Dealing with inquiries regarding the local area so some knowledge of this would be an advantage.
The ideal candidate will have experience of working on a Hotel Reception providing excellent service and have a passion to develop their career in the hospitality industry but more importantly an enthusiastic can do attitude and a desire to provide the best levels of customer satisfaction at all times with a smile.

Previous experience of Guestline PMS would be an advantage

What we offer in return?

In return, we will offer you a supportive workplace in a luxurious environment, competitive salary and excellent training and development opportunities, discounted Bespoke & Best Western hotel stays. This post requires the candidate to be flexible and dedicated to the hospitality profession.

Job Types: Part Time , Permanent

Job Types: Part Time

Job Types: Part Time

Pay: 12.25 per hour

Job Types: Part-time, Permanent

Pay: From 12.25 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person