Job Description

We are looking for a Hotel Receptionist to join the reception team of a very busy hotel.

Excellent interpersonal skills, and organisational ability are essential to deal with people face to face or by telephone.

The ability to multi task, including managing booking systems, use spreadsheets, , deal with machine payments, and give an overall positive experience for guests is important.

Well developed IT skills are essential, using Microsoft products.

Full time

- 5 days over seven days, ( 7 hour shift) , and will include early and late shifts including weekends ; OR

Part time

- 3 days a week, over seven days (7 hour shift) including weekends.

This is not a Monday to Friday position, for clarity.

Working Hours normally 7 hour shifts

: Early Shift 7.30am - 2.30pm, Evening Shift 3:00pm - 10:00pm, these shifts vary from time to time, subject to business needs. Shifts will be required at weekends, and Public holidays including Christmas and New Year.

Candidates should have a warm, friendly disposition , confident with people, and the ability to remain calm under pressure, good at problem solving, combined with effective verbal and written communication skills with both guests and hotel departments.

Reception experience preferred but not essential as full training will be provided; as long as the core skills above can be demonstrated .

Duties include checking guests in and out of the hotel.

We expect the job holder to look for sales opportunities as they interact with guests and callers , as well as restaurant reservations, dealing with online bookings, handling function enquiries, daily banking, balancing cash floats, answering emails, typing letters, and numerous other admin duties are part of the variety.

Meals are provided whilst on duty.

28 days paid holiday is provided and part of your contract of employment Including Public holiday entitlement).

Please contact us to arrange an interview as soon as possible.

Work Remotely

No
Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

On-site parking
Experience:

reception: 1 year (preferred)
Language:

fluent English (preferred)
Work Location: In person