Job Description

The Hotel Services supervisor will provide service guidance and support to staff responsible for service delivery, quality and monitoring and improving efficiency within the Hotel Services departments and at ward and department level at a community hospital and healthcare setting.
The post holder will operate as a supervisor at Princess of Wales Hospital where specified for specific services namely.
Housekeeping Services ensuring that services are delivered to agreed specification, resources are adequate and available, staffing levels are maintained.
Main duties of the job
This will include:

• As a supervisor working on a rota to lead teams of staff in service delivery operations namely; , Housekeeping Services, as directed by the Facilities Management, ensuring the successful completion of work tasks to agreed specification standards of performance and quality.
• Responsible for the day to day supervision of Hotel Services staff undertheir control.
• Ensuring the safe and efficient management of all services in accordance with legislation, policy and procedures and maintaining compliance, e.g. food safety policies, NHS National Standards of Cleanliness, hospital waste including, domestic, clinical and confidential waste is collected/disposed of in line with the current legal regulations.

About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details
Date posted
25 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
110-EA080-0525-B
Job locations
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The post holder will manage housekeeping department throughout shift to include:
Allocation of work, annual leave, rotas and sickness management.
Supervise and manage approx. 60 staff on shift.
Training and development of staff.
Monitoring of standards.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The post holder will manage housekeeping department throughout shift to include:
Allocation of work, annual leave, rotas and sickness management.
Supervise and manage approx. 60 staff on shift.
Training and development of staff.
Monitoring of standards.
Person Specification
Education
Essential

• Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification

Experience
Essential

• Experience in hotel services or similar experience at service supervisor/charge hand level

Person Specification
Education
Essential

• Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification

Experience
Essential

• Experience in hotel services or similar experience at service supervisor/charge hand level