Job Description

House Manager

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Deadline:

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Hey there! Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further! At PossAbilities, we're a social enterprise on a mission to help vulnerable people 'Live the life they choose.' Mostly we support people with learning disabilities, young people leaving care and people with dementia...though we do lots of other great things too. If that sounds like something you'd love to be a part of, keep reading!

Why Choose

Poss

Abilities?

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PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:

Awesome Pay:

We proudly offer a real living wage. Earn

29,563.38

a year for a 37-hour workweek (pro-rata for part-timers).

Pension Perks:

We contribute up to 4% of your salary into a pension plan.

Holiday Fun:

Enjoy 22 days of annual leave (pro rata for part time), 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, 3 extra days holiday on completion of 5 years' service!

Duvet Days:

Perfect attendance? Have a paid day off to chill!

Health & Wellbeing:

Access for you and your dependents for free 24/7 confidential employee assistance programme support, including counselling, and internally trained Mental Health First Aiders to support you.

Social Events:

Join fun events with the people we support, staff, and their families.

Discounts & Benefits:

We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement and much more. Not just that but as an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending. We will even refund you the joining fee!

Your Purpose

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Oversee the daily operations of your houses, maintaining a safe, stimulating, and enjoyable environment for the people who live there. Lead your house teams to deliver excellent quality care and support ensuring that individuals live healthy, fulfilling, and happy lives according to their needs.

Your Role

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Recruit, induct, train and manage staff to delivery high quality, person-centred care, and ensure they are up to date with best practice Lead a team of personal assistants/support workers to deliver excellent quality care and support Support, monitor and develop your team to perform effectively in their role through regular 1:1s, coaching and mentoring Regularly check staff competency and care and support delivery to make sure staff practice remains excellent, and the team retains knowledge and skill Oversee the planning and delivery of person-centred plans ensuring all outcomes are met and plans remain up to date Support people and promote self-advocacy, including identifying when an independent advocate is needed Manage and monitor individual finances, medication, personal care, moving and positioning and other care and support activity to ensure it is delivered in line with our expected standards. Take prompt action where you identify concerns about care and support delivery and escalate as and when this is needed Ensure your houses are staffed safely through effective rota management Complete regular House audits to check service quality and compliance, identify actions for improvement, and make sure actions are completed to keep improving service quality Complete on-call to provide excellent support to staff teams out of hours as per our policy and guidelines Attend multi-agency meetings to address any concerns or changes to support for individuals in your care Liaise with landlords and housing providers to promptly report property concerns and any other property related issues Protect individuals from abuse and neglect, and report any suspected abuse Gather feedback from the people we support and use this to identify where improvements are needed. Complete regular house meetings with individuals to gather this information. Comply with data protection and confidentiality laws and only share information with authorised people

And

Builds happy and healthy teams

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Create an inclusive, positive and fun environment where everyone can be themselves and feel like they belong. Are big hearted, approachable, supportive and understanding. Care about your team and their wellbeing, get to know them as individuals, ensuring they feel valued and respected.

Thinks differently to deliver

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Dream big, think outside the box and lead the way through innovation and ideas. Have courage, a strong will to succeed and are solutions focused. Are flexible and adjust quickly to change and new circumstances and approach these positively.

Ensures everyone grows, thrives and performs

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Motivate, empower and energise your team through setting clear expectations and goals, providing the tools required and removing any barriers. Instil trust through open communications and meaningful coaching and feedback. Challenge and stretch people through continued learning and development so that everyone can reach their full potential.

Leads by example

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Work alongside your team and others. Role model our values and embrace our culture. Take responsibility for your actions and continuously develop yourself.

Who you are

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A caring, empathetic, kind and understanding person, driven by providing the best care and support (passionate) Someone who cares about people having choice and control over their own life, having healthy and happy lives and achieving their hopes and dreams(person-centred) A warm person, who enjoys what they do, and wants to help others to feel the same (happy) Someone who likes to take responsibility for things and others, and will be accountable for them too A problem solver, who likes to find new ways of doing things when that's needed, values self-improvement, and doesn't limit themselves (creative) Honest and transparent, you know what's right and wrong, and you're not afraid to admit when you've made a mistake or deal with an issue in your service (integrity) Good attendance and punctuality record A good communicator who can use different types of communication or is willing to learn how

Inclusion

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We strongly believe that a good workplace is one that values everyone and embraces both similarities and differences and therefore we want to ensure all our employees bring their whole-self to work. We expect you to:



Be committed to equality, diversity & inclusion; celebrate the differences of our people and contribute to a culture where everyone is valued and respected. Be committed to delivering person-centred services and recognising our customers as diverse individuals.

Our Values

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Our values lie at the heart of our organisation and underpin everything we do.

Integrity

We communicate openly and honestly and build relationships based on trust, respect and caring.

Creativity

We thrive on innovation and encourage positive risk taking.

Happy

We believe fun is the key to success

Person centred

We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.

Passionate

We are dedicated to, and enthusiastic about, providing exceptional services.

Don't just take our word for it:

We were named as one of

The Sunday Times Best Places to Work 2025

!

On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here!

We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.

What's it like to work at PossAbilities? Watch and find out... https://vimeo.com/907456586/b2d034812c?share=copy or check our brochure here



We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.



If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.



Still not sure? Complete our expression of interest form and someone will give you a call back to chat things through with you.