Job Description

House Manager

1. Maintain a high profile around the office/development ensuring residents are checked within our requirements. Ensuring a welcoming, friendly and courteous environment within the block. Make sure all communal areas clean & Tidy.

2. In the event of an emergency, call the appropriate response team or authorities. Experience of challenging/emergency situations and the ability to remain calm. Act as a good neighbour.

3. Carry out daily checks ensuring the building is safe and secure. Keeping all communal areas / garden grounds cleaned maintained through effective management of contractors. Good communication skills are essential. Carry out daily check of grounds ensuring tidy and free of litter.

4. Being responsible for all works being completed, raising works, managing contractors, monitoring progress and signing off upon completion.

5. Build and maintain links with local authorities, doctors, social workers and families. Proactive and self-motivation is critical.

6. Maintain records in line with internal procedures ensuring all data is protected and secure at all times. Exceptional organisation to manage the administration of the block. I.T literacy is required as both paper and digital data is recorded.

7. Advising Estate agents of the blocks facilities and making new residents feel comfortable to help settling in. Excellent customer service skills are a necessity. Address and resolve any issues or complaints to the customers complete satisfaction.

8. Health & Safety is paramount so experience of performing daily checks and accurately reporting to management.

9. Be able to work independently but also help/ support local peer group of managers.

Job Types: Part-time, Permanent

Pay: From 15,500.00 per year

Expected hours: 20 per week

Benefits:

On-site parking
Work Location: In person