Job Description

Overview

We are seeking a dedicated and organized House Manager to oversee the daily operations of a private residence. The ideal candidate will possess a strong background in hospitality and property management, ensuring that the household runs smoothly and efficiently. This role requires exceptional time management, organizational skills, and a commitment to providing outstanding customer service.

Responsibilities

? Recruit, induct, train and manage staff to deliver high
quality, person-centred care, and ensure they are up to
date with best practice
? Lead a team of personal assistants/support workers to
deliver excellent quality care and support
? Support, monitor and develop your team to perform
effectively in their role through regular 1:1s, coaching and
mentoring
? Regularly check staff competency and care and support
delivery to make sure staff practice remains excellent,
and the team retains knowledge and skill
? Oversee the planning and delivery of person-centred
plans ensuring all outcomes are met and plans remain
up to date
? Support people and promote self-advocacy, including
identifying when an independent advocate is needed
? Act as a liaison and advocate for individuals,
coordinating with families, healthcare providers and
community services
? Manage and monitor individual finances, medication,
personal care, moving and positioning and other care
and support activity to ensure it is delivered in line with
our expected standards.
? Take prompt action where you identify concerns about
care and support delivery and escalate as and when this
is needed
? Ensure your houses are staffed safely through effective
rota management
? Complete regular House audits to check service quality
and compliance, identify actions for improvement, and
make sure actions are completed to keep improving
service quality
? Complete on-call to provide excellent support to staff
teams out of hours as per our policy and guidelines
? Attend multi-agency meetings to address any concerns
or changes to support for individuals in your care
? Liaise with landlords and housing providers to promptly
report property concerns and any other property related
issues
? Protect individuals from abuse and neglect, and report
any suspected abuse
? Gather feedback from the people we support and use
this to identify where improvements are needed.
Complete regular house meetings with individuals to gather this information

? Comply with data protection and confidentiality laws
and only share information with authorised people.

Qualifications and Experience

? A caring, empathetic, kind and understanding person,
driven by providing the best care and support
(passionate)
? Someone who cares about people having choice and
control over their own life, having healthy and happy
lives and achieving their hopes and
dreams(person-centred)
? A warm person, who enjoys what they do, and wants to
help others to feel the same (happy)
? Someone who likes to take responsibility for things and
others, and will be accountable for them too
? A problem solver, who likes to find new ways of doing
things when that's needed, values self-improvement,
and doesn't limit themselves (creative)
? Honest and transparent, you know what's right and
wrong, and you're not afraid to admit when you've made
a mistake or deal with an issue in your service (integrity)
? Good attendance and punctuality record
? A good communicator who can use different types of
communication or is willing to learn.

Job Types: Permanent, Temp to perm

Pay: 20.00-30.00 per hour

Expected hours: 37 per week

Application question(s):

Would you require visa sponsorship before you can do the job?
Work authorisation:

United Kingdom (required)
Location:

Stockport, SK1 1DY (required)
Reference ID: Dorcas 001
Expected start date: 17/07/2025