An opportunity has arisen for an experienced, full time Housekeeping Manager to contribute to guest comfort and ensure the daily cleaning and tidying of the bedrooms, self catering accommodation and all public areas.
Key Responsibilities
To ensure the highest standards of cleanliness and presentation are maintained throughout the venue ensuring required standards are constantly met.
Implement periodic cleaning schedules, including spring cleaning and deep cleaning, ensuring that agreed productivity levels are maintained.
Conduct daily inspections of all rooms and public areas.
Maintain an efficient lost property system and manage it effectively in line with company policy.
Take responsibility for all staff uniform.
To effectively manage all stock including linen, guest supplies and cleaning products, undertaking stock checks and ensuring stock levels are maintained in line with business needs and policies of the company.
Ensure the proper maintenance of all equipment; make arrangements for repair and/or replacement of used and damaged equipment using the online system, Flexkeeping.
Uphold the highest standards of cleanliness, safety, and conduct.
Recruit and train all new Housekeeping staff members in line with company procedures and undertake the proper induction of new staff.
Manage staff rotas in accordance with venue occupancy as well as staff holidays, sickness and absence, reporting these in line with Company policy
To have a hands on approach to the housekeeping operation as necessary, i.e. servicing of guest rooms etc.
To ensure that high standards of cleanliness are maintained throughout the venue, with the supervision and inspection of all guest rooms and areas
To allocate areas of cleaning on a daily basis fairly, in accordance with venue procedures and business.
To ensure the correct use of cleaning agents on all surfaces.
To be fully aware of, and strictly adhere to, security procedures laid down by the company . This to include keys, stock, cash and property.
To ensure all housekeeping equipment is used safely and effectively.
To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
To assist with the training of team members in order to encourage and obtain maximum commitment. This to include recording of training, Induction and National Vocational Qualifications.
To attend training when required
Key Skills and Knowledge:
Attention to detail: working carefully within the minimum time
Team working
The ability to take the initiative
Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst respecting internal procedures
Discretion: not disturbing guests
Salary -
Depending on experience.
Job Types: Full-time, Permanent
Pay: 32,000.00-35,000.00 per year
Additional pay:
Performance bonus
Benefits:
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site gym
On-site parking
Referral programme
Schedule:
8 hour shift
Day shift
Holidays
Weekend availability
Ability to commute/relocate:
Royal Tunbridge Wells TN3 0TG: reliably commute or plan to relocate before starting work (required)
Experience:
Housekeeping Management: 1 year (required)
housekeeping: 4 years (required)
Location:
Royal Tunbridge Wells TN3 0TG (preferred)
Work Location: In person
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