Job Description

Are you passionate about building a high performing team to support clients experiencing homelessness?


We are looking to recruit a Deputy Manager to support the smooth running of the service. Reporting to the Service Manager, you will be responsible for leading a team of Housing First Workers to provide a recovery-focused journey for individuals with complex support needs.


The Lambeth Housing First service consists of 47 Housing First flats across the borough of Lambeth. The Deputy Manager will provide the necessary guidance and knowledge to staff that will enable them to support their clients to live decently and with dignity in their flats.


In this role you will:

Line manage a team of Housing First Workers to provide flexible and person-centred support to clients with a range of support needs Help to manage a robust referrals process Respond to incidents and support with complex cases Liaise with commissioners and staff from external services in Lambeth to build effective relationships Identify development and training needs within the team

About you

The successful candidate will have a flexible and empathetic approach to working with others that will allow them to support staff based on their individual needs and experiences. They will also have knowledge of the complexities of working with homeless clients that have experienced multiple exclusion and are sometimes distrustful of professional services.


In addition, the Deputy Manager will have excellent time management and prioritisation skills, exemplary communication skills and be able to demonstrate that they can develop strong internal and external partnerships.


We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.


When you're ready to apply click the 'Apply Now' Button to start your online application form.

Closing date: 10am on 5 September 2025

Interview and assessments on: TBC

At St Mungo's our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.


3 Thomas More Square, Tower Hill, London, E1W 1YW

Telephone: 02038566000