Job Description

Job Advert

Contract Type:

Permanent

Hours per week:

Full-time, 37.5 hours

Department:

Adult Services (Housing Services)

Location:

Based across our Westminster and Wandsworth offices.

Are you an experienced housing professional with strong leadership skills and a passion for improving lives?

We're looking for a proactive and confident

Housing Management Lead

to join our Housing Services team and oversee the delivery of high-quality housing management to vulnerable tenants across our supported housing schemes.


You'll supervise a dedicated team and take the lead on tenancy management, rent arrears, voids, and performance monitoring. You will play a central role in shaping local housing strategy while ensuring day-to-day operations run smoothly and compliantly.


This is a fantastic opportunity to step into a key leadership role in a mental health charity making a tangible difference to people's lives.

You will:

Lead the housing team in delivering effective tenancy management across multiple boroughs Ensure timely void turnaround and rent collection to minimise income loss Guide staff through complex tenancy issues and anti-social behaviour cases Conduct property audits, fire safety checks, and ensure health & safety compliance Coordinate legal actions where required and maintain policy compliance Produce reports and performance data for internal and external stakeholders Support the Housing Services Manager in shaping strategy and service improvement Deliver training, inductions and performance support for housing staff Work closely with tenants, colleagues, local authorities and support services to maintain safe, stable and supportive housing environments

You are:

Experienced in housing management within supported or social housing Confident in handling rent management, voids, ASB, and legal proceedings A capable team leader with strong communication and organisational skills Passionate about delivering quality services to vulnerable adults Collaborative and skilled in cross-team work with internal and external partners Knowledgeable in housing law, tenancy rights, welfare benefits, and safeguarding Committed to equality, inclusion, and promoting tenant participation

About Us:

We're a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.