Job Description

To apply for this position, please go to our website linked below:

https://agecymrugwent.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F33d0e565-e262-41f9-86e2-19aa1e3d4a50

JOB PURPOSE

The purpose of this role is to provide a generic housing-related floating support service in Caerphilly for People aged 18+. Support will be person centered, focusing on realistic agreed goals and appropriate outcomes.

KEY RESPONSIBILITIES

To provide reactive, innovative, and specialised crisis-related housing support to people aged 18+ across Caerphilly Borough.

To work with people who may have several complex support needs including, mental health, alcohol and substance misuse, anti-social behaviour issues, hospital admissions, alongside experiencing homeless or are at risk of losing their tenancy.

Complete comprehensive, person-centred support plans with service users focusing on realistic agreed goals which enable outcomes to be monitored

To log clear and concise information on shared IT Systems ensuring all electronic case notes are completed accurately and to a quality assurance level standard

To perform routine administrative tasks as directed by the Housing Manager including keeping detailed records in order that accurate statistics can be compiled

To assist service users with support in their home, office or on the telephone as required

To have a clear understanding of housing needs of people aged 18+ and, in particular, those adults at risk or in crisis situations

Provide housing-related support to service users in a variety of ways including financial maximisation, practical skills, maintaining payments and promoting economic progress, improving resilience, accessing appropriate services and accommodation

To be mindful of complementary services available in Caerphilly and signpost to alternative services to meet needs

To help vulnerable people develop, or maintain, the skills and confidence necessary to live independently

To maintain confidentiality and understand issues of General Data Protection procedures

To be willing to work across the service's operational area

To submit expenses claims, annual leave requests and all other HR matters through an online portal

To be willing to undertake ongoing and relevant training both in person and via e-learning

To form an active part of the team, participating in team meetings and attending regular supervisions and appraisals.

Willing to work flexibly to meet the business need as and when required between 9.00am and 5.00pm Monday to Friday.

Full driving license and access to a vehicle for work purposes

Willing to undertake any relevant training

Further requirements

Enhanced DBS disclosure required before appointment

Two satisfactory references

Job Types: Full-time, Permanent

Pay: 12.48 per hour

Expected hours: 37 per week

Benefits:

Casual dress Company pension Flexitime Store discount
Work Location: In person