Job Description

Job Summary

We are looking for an experienced and highly organised

Admin Manager

to oversee the day-to-day operations of our busy community pharmacy. The successful candidate will ensure smooth workflow, excellent customer service, and compliance with healthcare regulations. This role requires strong leadership, attention to detail, and the ability to manage a team in a fast-paced environment.

Duties & Responsibilities

Oversee daily floor operations, ensuring efficient workflow across pharmacy and retail areas Supervise and support pharmacy assistants, apprentices, and other team members Monitor staff performance, provide feedback, and manage rotas to ensure adequate cover Ensure compliance with pharmacy SOPs, health and safety regulations, and company policies Maintain high standards of customer service and resolve escalated queries or complaints Support stock control processes including ordering, rotation, and replenishment Liaise with the Superintendent Pharmacist and management team to deliver on KPIs and service quality Contribute to continuous improvement initiatives to drive efficiency and patient care standards Recruitment, onboarding and training. Compliance, Policy adherence, Performance Management
Skills & Experience

Proven experience in a managerial role (pharmacy, healthcare, or retail background desirable) Strong organisational and leadership skills with the ability to motivate and manage a team Excellent communication and interpersonal skills to engage with patients, customers, and staff Ability to work well under pressure in a dynamic, customer-facing environment Good knowledge of stock control, rota planning, and floor operations Understanding of pharmacy/healthcare compliance requirements is an advantage
Personal Qualities

Confident, approachable, and proactive leader High attention to detail with a problem-solving mindset Strong commitment to patient care and team development
Working Hours

Full-time, 40-45 hours per week Pharmacy open Monday to Sunday, 9am-6pm (shifts on a rota basis with 2 days off per week)
Benefits

Competitive salary 35,000-40,000 (dependent on experience) Opportunity to work in a growing, patient-focused healthcare organisation Training and professional development support Career progression opportunities within the company 1000 Health Allowance

Eligibility:

Applicants should live within a commutable distance of BB1 5EU. Driving licence preferred.

Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Work Location: In person