Job Description

Excelsior Hospitality International (EHI) is a dynamic international hospitality and property development group with operations in Malta, the UK, Jamaica, and the Philippines. Our UK portfolio includes a collection of historic and distinctive properties currently undergoing transformation, growth, and operational renewal.

We are seeking a

highly organised, trustworthy, and experienced HR & Admin Manager

to lead the HR function for the UK estate and support general administrative and financial coordination. This dual-role position offers a rare opportunity to help shape the foundation of our UK operations while aligning closely with the EHI Group's evolving strategy and values.

You will work closely with the Director of Operations UK and collaborate with the CCDO and Group Financial Controller, taking full responsibility for day-to-day HR matters while also providing reliable administrative and operational support.

Key Responsibilities

Human Resources Leadership

Set up and manage HR functions across the UK properties, aligned with EHI Group policies and UK employment law. Build and maintain robust HR systems and processes, including compliance records and onboarding structures. Manage recruitment, contracts, onboarding, training coordination, and exit procedures. Maintain accurate employee files, right-to-work checks, and staff documentation. Oversee payroll data, including timesheets, T&A tracking, rosters, and monthly payroll computations. Provide daily HR support and advice to managers and team members across the estate. Handle employee relations, performance management, grievance and disciplinary matters, and staff development planning. Ensure local compliance with safeguarding and staff welfare protocols. Liaise with Group-level HR leadership (CCDO) to implement strategic people initiatives and HR reporting. Liaise with advisors and relevant parties to complete Health & Safety risk assessments and ensure compliance with local requirements.

Administrative & Financial Support

Act as a key administrative support to the Group Financial Controller for: Document control, filing, and internal approvals. Vendor and employee paperwork and coordination. Tracking invoices, receipts, and payroll adjustments. Coordinating reports and records from the UK properties. Support general office administration including supplies, correspondence, system access, and coordination between property-level and group teams. Maintain accurate logs and records for audits, compliance, and reporting purposes. Maintain a calendar of UK government filing deadlines (e.g. VAT, employment tax, ICO) and support timely submissions in coordination with the Group Financial Controller. Liaise with external suppliers, contractors, and local authorities as needed. Maintain a register of hospitality-related licences, renewals, and compliance actions for each property. Handle sensitive information with discretion and ensure GDPR compliance across HR and Admin functions.

About You

Minimum 5 years' experience in an HR Manager, Senior HR Generalist, or HR & Admin role, preferably in hospitality, leisure, or multi-site organisations. Solid understanding of UK employment law and HR best practices. Experience managing payroll processes and T&A systems, ideally in hospitality or similar sectors. Strong administrative, coordination, and record-keeping skills; highly organised with good attention to detail. Confident building HR systems and processes from scratch, with a proactive and practical mindset. Excellent communication and interpersonal skills; comfortable liaising with executives, line managers, and frontline teams. High levels of discretion, professionalism, and initiative. CIPD qualification (Level 5 or above) preferred. Previous experience supporting finance or operations teams with admin duties is an advantage. Safeguarding awareness and willingness to undergo relevant training is essential.

What We Offer

A key role in shaping the future of EHI's UK operations. The opportunity to build and lead a full HR and Admin function with Group support. A collaborative, dynamic environment with trust, autonomy, and international exposure. Competitive salary and development potential.

To Apply:

Please send your CV and a short cover letter outlining your suitability and availability to

raphael.ichtertz@excelsior.com.mt

by

1st August 2025

Eligibility:

Applicants must have the legal right to live and work in the UK. Sponsorship is not available for this role.

Safeguarding:

EHI is committed to the safeguarding and wellbeing of all guests and employees. The successful candidate may be required to undergo background checks (e.g. DBS) as appropriate.

Equal Opportunities:

We are an equal opportunities employer and welcome applications from all backgrounds. We are committed to creating an inclusive and respectful workplace.

Data Protection:

Your personal data will be processed in accordance with UK GDPR regulations and will only be used for recruitment purposes.

Job Types: Full-time, Permanent

Pay: 35,000.00-45,000.00 per year

Schedule:

Day shift Monday to Friday Weekend availability
Experience:

Human resources: 5 years (required)
Work Location: In person

Application deadline: 01/08/2025