Job Description

We are recruiting for an HR Administrator to join our HR team in Bristol.


The HR Helpdesk team are the first point of contact for HR queries. It is vital that we communicate effectively with the firm to provide a professional, friendly and responsive HR service.

Your Role

As an HR Administrator your day to day remit includes:


Act as a central point of contact (via various communication methods e.g. Teams, phone calls, emails) for HR queries and information requests including support on policies/procedures, contractual queries & benefits, Reward, L&D and HR system topics. Complete activities and processes for core HR processes such as; recruitment and onboarding, role & people changes, family friendly leaves and leaver processes, including exit interviews, in accordance with agreed KPIs. You will be creating contracts and letters to document these changes. Within the team, you will also act as a HR Helpdesk Process super-user for a specific area. Ensure HR systems and payroll processes are executed and updated accurately and in a timely manner in support of administrative transactions (e.g. joiners, leavers, salary increase, change in hours, family leave processes). Supporting with any HR Systems testing. Overseeing maintenance of electronic records, master trackers and personnel files, including checking for completeness and archiving in line with GDPR and policy rules. Support payroll processes and monthly payroll checking, including reviewing payroll reporting Supporting with note taking and minuting across various HR meetings Additional duties may include; generating reports and providing data to support with wider HR team and Firm as required, scanning and distribution of HR post and ad-hoc project work to support the wider HR team. Proactively suggest and record changes to procedures, systems, documentation and standard letters, including updating internal processes and help guides. Act as a role model of TLT behaviours.

Your Skills and Experience

Qualified to a minimum of GCSE level or equivalent, with strong written and verbal communication skills. Previous HR administration experience and experience of operational HR or Recruitment systems is required, ideally within a team environment. CIPD Level 3 (or higher) preferred. Excellent communication and interpersonal skills with a customer service focus. Excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word. The ability to multitask and prioritise workload under pressure and to work on own initiative. A client service-focused approach with an excellent eye for detail and a concern for quality and accuracy. Ability to handle confidential information with discretion, integrity, and sensitivity. Flexible, adaptable, and proactive approach to changing priorities and business needs. Develop good working relationships across the HR team and key stakeholders across the Firm.

Your Team

The HR team consists of the HR Business Partners, Reward, Recruitment and Organisational Development, with specialists in Learning and Development, Equality, Diversity, Inclusion and Wellbeing and Sustainability. Making sure everyone thrives during their time at TLT is the focus of our HR team's work every day. We provide strategic and operational support to our leaders and teams and our HR specialists make sure our people are skilled, creative, valued, motivated, flexible and committed, working in a culture that enables them to perform at their very best.


About TLT


Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.


We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer's Law Firm of the Year, recognising our incredible success story.


Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

Our Benefits

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.


At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.


TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate.


We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLTsolicitors.com