Job Description

Posts & hours:HR & Training AdministratorBased at: SSL Hub B6 7JJ (From time to time you may be required to work outside of your area of responsibility and at an alternative location)Hours: 36.5 hours (Mon-Fri)Salary: 25003.24 (25688.26 FTE)
At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of race, gender, marital status, national origin, religion, sexual orientation, disability or age.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.
Main duties of the job
Role Purpose:
To provide efficient HR and Training Administration to the Human Resource Team and the Early Years (EY), Training and Leadership Manager and support all stakeholders in line with Company standards, HR and Training policies and procedures, employment legislation and best practice.
To undertake instruction from the EY, Training, and Leadership Manager, all training administration activities to support in managing early years, Apprenticeships, Graduates, Leadership, and general training activities.
To assist with onboarding new recruits, assisting managers and provide support on the HR Team systems ensuring data integrity and security.
About us
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness.
Sustainability - All staff are expected to support SSL in meeting our 'Green' objectives, being responsible and considerate with regards to all 'resources' used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.
The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, and rubella (MMR) Varicella, Bacillus Calmette-Gurin (BCG) in line with recommended best practices for healthcare settings
For more information visit:www.ssl-delivermore.com
To check all our vacancies visit:https://https://bit.ly/ssljobspage
Details
Date posted
20 November 2025
Pay scheme
Other
Salary
25,003.24 to 25,688.26 a year 25003.24 (25688.26 FTE)
Contract
Permanent
Working pattern
Part-time
Reference number
KT-HR/T-Admin-36.5
Job locations
SSL Hub
Electric Ave
Birmingham
B6 7JJ
Job description
Job responsibilities
Training Administration
Please see JD for detailed responsibilites
Mandatory Training, Performance, and Training
Statutory and Mandatory training: Monthly chasing and report preparation for to Managers and Board
Ensure Monthly probationary reviews completed on Work-Pal and report to Management and prepare statistics for Board Report
Ensure quarterly check-ins taking place on workpal and annual appraisals
General Training Administration
Monitor Training Inbox and maintain Training Calendar
Booking rooms, preparing packs & materials for events including stationery orders etc Room set up and clear down where required.
Purchasing: New Supplier set up/ Requisitions and PO's, CC payments for courses, Maintain Supplier list
Control sheet updating: Request mgt, Finance control sheet etc
Update Intranet and SharePoint administration
Supporting Training matrix creation and group upskilling projects
Regular ad hoc reporting and chasing when required
Functional Skills booking for organisation.
Internal and External Training Courses
Follow process for delegate management including Joining instructions monitoring attendance acceptance, preparing and processing 0registers and certificates etc
Update training matrix and LMSworkpalal/ESR)
OnBase filing of Certificates
Ensure booking & payment documentation is filed centrally,
Post courses check in/Evaluations completed.
Chasing certificates & confirmation of attendance for external programmes
First pass external training course & provider investigation with guidance from Content/Training ExpertOther:
Responsible for confidential information and for determining whether or not this information can be shared, escalating when necessary.
Provide information, both verbal and written, as requested from outside bodies.
Ad hoc project work as directed by the Head of HR and EY, Leadership, and Job description
Job responsibilities
Training Administration
Please see JD for detailed responsibilites
Mandatory Training, Performance, and Training
Statutory and Mandatory training: Monthly chasing and report preparation for to Managers and Board
Ensure Monthly probationary reviews completed on Work-Pal and report to Management and prepare statistics for Board Report
Ensure quarterly check-ins taking place on workpal and annual appraisals
General Training Administration
Monitor Training Inbox and maintain Training Calendar
Booking rooms, preparing packs & materials for events including stationery orders etc Room set up and clear down where required.
Purchasing: New Supplier set up/ Requisitions and PO's, CC payments for courses, Maintain Supplier list
Control sheet updating: Request mgt, Finance control sheet etc
Update Intranet and SharePoint administration
Supporting Training matrix creation and group upskilling projects
Regular ad hoc reporting and chasing when required
Functional Skills booking for organisation.
Internal and External Training Courses
Follow process for delegate management including Joining instructions monitoring attendance acceptance, preparing and processing 0registers and certificates etc
Update training matrix and LMSworkpalal/ESR)
OnBase filing of Certificates
Ensure booking & payment documentation is filed centrally,
Post courses check in/Evaluations completed.
Chasing certificates & confirmation of attendance for external programmes
First pass external training course & provider investigation with guidance from Content/Training ExpertOther:
Responsible for confidential information and for determining whether or not this information can be shared, escalating when necessary.
Provide information, both verbal and written, as requested from outside bodies.
Ad hoc project work as directed by the Head of HR and EY, Leadership, and
Person Specification
Qualifications
Essential

• oGCSE A-C (or equivalent) in English and Mathematics

Desirable

• Hold A CIPD Level 3 Qualification or Administration Apprenticeship qualification

Knowledge and Experience
Essential

• oGCSE A-C (or equivalent) in English and Mathematics oAdministration experience within a busy customer reactive environment that uses multiple IT systems. oExperience of administrating end to end recruitment process oExperience in utilising Recruitment, HR and Learning systems oExperience of producing HR Management Analytics, oExperience of providing first line HR advice to Supervisors and Managers oSignificant experience of operating within customer service field high quality customer care oWell-developed IT skills (intermediate level) in Microsoft Office 365 applications

Desirable

• Experience of using ATS (TRAC or similar), LMS (Learning Management systems) HRIS (ESR or other HR software systems) HR Experience commensurate with a senior administrator within this sector (i.e. completes a range of activities from JD already) Experience with content creation platforms such as Canva,

Skills & Personal Qualities
Essential

• oAbility to multitask workload effectively to meet deadlines and manage competing demands oStrong analytical skills oExcellent communication skills both orally and written oAbility to use initiative and work autonomously oAbility to maintain confidentiality oA supportive and co-operative team member oStandards driven and flexible approach oA positive attitude and commitment to equality oAbility to communicate effectively with all relevant stakeholders oAble to travel between sites

Desirable

• Conflict Management Skills

Person Specification
Qualifications
Essential

• oGCSE A-C (or equivalent) in English and Mathematics

Desirable

• Hold A CIPD Level 3 Qualification or Administration Apprenticeship qualification

Knowledge and Experience
Essential

• oGCSE A-C (or equivalent) in English and Mathematics oAdministration experience within a busy customer reactive environment that uses multiple IT systems. oExperience of administrating end to end recruitment process oExperience in utilising Recruitment, HR and Learning systems oExperience of producing HR Management Analytics, oExperience of providing first line HR advice to Supervisors and Managers oSignificant experience of operating within customer service field high quality customer care oWell-developed IT skills (intermediate level) in Microsoft Office 365 applications

Desirable

• Experience of using ATS (TRAC or similar), LMS (Learning Management systems) HRIS (ESR or other HR software systems) HR Experience commensurate with a senior administrator within this sector (i.e. completes a range of activities from JD already) Experience with content creation platforms such as Canva,

Skills & Personal Qualities
Essential

• oAbility to multitask workload effectively to meet deadlines and manage competing demands oStrong analytical skills oExcellent communication skills both orally and written oAbility to use initiative and work autonomously oAbility to maintain confidentiality oA supportive and co-operative team member oStandards driven and flexible approach oA positive attitude and commitment to equality oAbility to communicate effectively with all relevant stakeholders oAble to travel between sites

Desirable

• Conflict Management Skills

Skills Required