Job Description

Summary
Salary: Competitive
Division: Post Office Insurance
Reporting Line: Chief Operating Office
Contract Type: Permanent
Location: London
Closing Date: 22/09/2025
What to expect
As a HR Business Partner, you will join us on our journey and undertake a truly valuable role responsible for building trusted relationships at all levels of the organisation.
You will have the exciting opportunity to work collaboratively with functional leaders and managers, influence decision-making and deliver pragmatic HR solutions.
This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure + bank holidays
• Annual Bonus scheme
• Generous pension contribution
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed
To be successful in this role you will be an experienced HR professional and effective leader who can engage teams in functional strategy. As a HR Business Partner, you will be a strategic planner who proactively develops and implements strategy. In addition to this, you will:

• Hold a degree or equivalent experience in Human Resources, Business Administration or a related field.
• Demonstrate a deep understanding of employment law, ACAS guidelines and regulatory frameworks
• Be experienced in leading change & driving improvements in organisational performance and culture.
• Possess first-class communication skills and critical thinking with the ability to influence & coach key stakeholders.
• Possess first-class communication skills with the ability to collaborate and influence
• Demonstrate ability to prioritise investment and effectively utilise resources to maximise shareholder returns
• Ideally CIPD qualified at Associate or Chartered Member level

About us
Post Office Insurance (POI) is a specialist insurance business that's a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we're the UK market leader in travel insurance, selling over one million policies each year.
There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.

Skills Required