Job Description

We are seeking an experienced and proactive Team Leader to contribute to the leadership of our HR Casework Team and provide high-level, solution-focused HR advice across the Council, schools, and partner organisations. This is a pivotal role where you will manage complex and sensitive casework, drive operational excellence, and contribute to the development of HR policies and processes that safeguard the organisation and its employees.
Key Responsibilities

• Lead and manage the day-to-day operations of the HR Casework Team, ensuring high performance and continuous improvement.
• Provide expert advice on complex HR issues and casework, including conduct, resolutions, sickness absence, capability, probationary, performance, and whistleblowing.
• Support and represent the Council in formal hearings, appeals, and Employment Tribunals.
• Develop and deliver staff briefings and training on HR policies and procedures.
• Collaborate with senior leaders, trade unions, and external partners to achieve positive outcomes.
• Provide quantitative and qualitative data in relation to cases to the HR Business Partner
• Monitor KPIs and contribute to strategic HR development initiatives.
• Delivers HR support within an appropriate risk management framework, helping to identify and manage potential risks in a proportionate and practical way.

About You

• Educated to CIPD Level 5 or able to demonstrate significant and relevant experience, underpinned by a strong foundation in practical and procedural HR knowledge
• Strong leadership skills with the ability to motivate and engage teams.
• Excellent knowledge of employment law and HR best practice.
• Skilled in managing complex and sensitive issues with professionalism and discretion.
• Confident communicator with experience of working with senior stakeholders and external agencies.

Why Join Us?

• Opportunity to make a real impact on people management and service delivery.
• Collaborative and supportive working environment.
• Commitment to professional development and continuous improvement.
• A supportive and encouraging team
• Professional development
• Flexi scheme
• Hybrid working
• Generous holiday entitlement - 29 days rising to 32 days, plus bank holidays
• Access to the Council's Employee Assistance Programme
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, MetroCard)
• Local Government Pension Scheme (LGPS)
• Great range of benefits including discounted membership to our excellent leisure facilities, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.

Interested and want to find more? please email: Claire Keighley -
Closing date: 18/01/2026
(Please note, this vacancy may close early should sufficient applications be received)

• Appointment to the grade will be dependent upon qualifications and experience, demonstrated through application and interview process and proof of qualifications.

Job title HR Casework Team Leader Job reference 244607 Date posted 11/12/2025 Application closing date 18/01/2026 Location Wakefield One, Burton St, Wakefield WF1 2EB Salary 39,152.00 - 41,771.00 Grade 9, 42,839.00 - 46,142.00 Grade 10, 37 hours, Permanent Package Blank Contractual hours 37 Basis Full time Job category/type Full time, Human Resources, Permanent Attachments Job description
We are seeking an experienced and proactive Team Leader to contribute to the leadership of our HR Casework Team and provide high-level, solution-focused HR advice across the Council, schools, and partner organisations. This is a pivotal role where you will manage complex and sensitive casework, drive operational excellence, and contribute to the development of HR policies and processes that safeguard the organisation and its employees.
Key Responsibilities

• Lead and manage the day-to-day operations of the HR Casework Team, ensuring high performance and continuous improvement.
• Provide expert advice on complex HR issues and casework, including conduct, resolutions, sickness absence, capability, probationary, performance, and whistleblowing.
• Support and represent the Council in formal hearings, appeals, and Employment Tribunals.
• Develop and deliver staff briefings and training on HR policies and procedures.
• Collaborate with senior leaders, trade unions, and external partners to achieve positive outcomes.
• Provide quantitative and qualitative data in relation to cases to the HR Business Partner
• Monitor KPIs and contribute to strategic HR development initiatives.
• Delivers HR support within an appropriate risk management framework, helping to identify and manage potential risks in a proportionate and practical way.

About You

• Educated to CIPD Level 5 or able to demonstrate significant and relevant experience, underpinned by a strong foundation in practical and procedural HR knowledge
• Strong leadership skills with the ability to motivate and engage teams.
• Excellent knowledge of employment law and HR best practice.
• Skilled in managing complex and sensitive issues with professionalism and discretion.
• Confident communicator with experience of working with senior stakeholders and external agencies.

Why Join Us?

• Opportunity to make a real impact on people management and service delivery.
• Collaborative and supportive working environment.
• Commitment to professional development and continuous improvement.
• A supportive and encouraging team
• Professional development
• Flexi scheme
• Hybrid working
• Generous holiday entitlement - 29 days rising to 32 days, plus bank holidays
• Access to the Council's Employee Assistance Programme
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, MetroCard)
• Local Government Pension Scheme (LGPS)
• Great range of benefits including discounted membership to our excellent leisure facilities, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.

Interested and want to find more? please email: Claire Keighley -
Closing date: 18/01/2026
(Please note, this vacancy may close early should sufficient applications be received)

• Appointment to the grade will be dependent upon qualifications and experience, demonstrated through application and interview process and proof of qualifications.

Skills Required