Job Description

Join a People-First Team Making a Real Impact!



Are you ready to put your organisation, people skills, and HR know-how to use in a role where no two days are the same - and every detail matters?



At Wilderness Way , we do things differently. We're a leading provider of trauma-informed, specialist residential care for children - and we know that the way we support our people directly impacts the lives of the children we care for.



That's where you come in.



We're on the lookout for a dynamic HR Operations Co-ordinator who thrives on getting the details right, loves creating smooth processes, and is passionate about people. This is more than just an admin role - it's your chance to be the warm, professional face behind every new colleague's journey with us.

What you'll be doing:

Acting as the first point of contact for all new starters - you'll guide them through the onboarding process and ensure they feel welcomed, informed, and excited to join.



Coordinating Safer Recruitment checks and keeping hiring managers in the loop.



Managing everything from HR systems and digital workflows to contracts and internal communications.



Owning our HR inbox and being the go-to for general queries - no two questions are ever the same!



Supporting broader HR projects and identifying ways we can do things better, faster, smarter.



What makes this role exciting?



You'll be part of a values-driven People Team that's passionate about positive culture and high standards.



You'll help shape onboarding and operational processes that support real change - from day one.



You'll have the autonomy to spot improvements, take initiative, and make things happen.



It's a chance to be hands-on in a fast-paced but friendly environment, working with colleagues who care deeply about what they do.

What we're looking for:

Brilliant organisational skills, attention to detail, and the ability to juggle priorities like a pro.



Solid admin or coordinator experience (bonus points if you've worked in HR or onboarding).



Confidence with systems (we love efficiency!) and a mindset geared towards continuous improvement.



A natural people person who's collaborative, proactive, and thrives in a team-focused environment.



Why choose Wilderness Way?



You'll be joining a team where every role contributes to something bigger. We invest in our people, encourage development, and celebrate wins - big and small. You'll also have access to ongoing training, career progression, and the chance to help shape the future of care.



Ready to bring your energy, skills, and ideas to a team that really values what you do?



Apply now and be part of something extraordinary.



All roles at AWW are subject to Safer Recruitment checks, including references, enhanced DBS, and online/social media screening. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. We're proud to be an equal opportunities employer and welcome applicants from all backgrounds and experiences.