Job Description

FULL TIME - 37hrs
Monday-Friday
JOB PURPOSE
To ensure Two Saints provides an excellent human resources service, which ensures that managers and staff are equipped with best practice to foster a high-performance culture.
The human resources manager will be overseeing a team of seven and be required to manage the overall human resources operations and the delivery of strategic objectives.
MAIN RESPONSIBILITIES

• Develop and implement human resources strategies and initiatives aligned with our overall organisational strategy and values
• Be responsible for the effective delivery of all human resources services. You will lead your team, ensuring they deliver their workload in an efficient and customer-focused way
• Manage the overall human resources and learning and development budget and checking and approving invoices and claims as necessary
• Ensure your team are effectively managing complex employee relations casework but stepping in to assist where needed. This includes direct responsibility for dealing with tribunal claims and liaison with ACAS
• Oversee management of TUPE transfers, dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy - liaising with our retained lawyers as required
• Lead the continuous improvement of our human resources plans and ensuring policies and procedures are up to date and in line with current legislation
• Ensure that the recruitment and selection process is followed and new starters are onboarded with all documentation, compliance and checks in place
• Oversee the performance management process to ensure that it drives high performance of staff and teams
• Ensure that our rewards and benefits strategy is robust and clear
• Contribute to delivery of our equality, equity, diversity and inclusion strategy, learning and development strategy and our wellbeing strategy
• Take lead responsibility for the data integrity and reporting, and development and management of our human resources software package (Cascade) and ensure that it is fit for purpose in line with changes to organisational need
• Ensure timely reporting of key performance indicators based on high-quality data and/or benchmarking to stakeholders
• Lead the account management of our key human resources suppliers and partners. This includes our legal partner, relief worker agency and other recruitment agencies, human resources and learning and development platforms, and benefits providers
• Nurture a positive working environment,
• Be a member of our health and safety committee
• Work collaboratively with colleagues to support continuous improvement in the HR function, for example through better procurement, systems development, and performance management
• Participate in the implementation of specific human resources projects to help align staff with the strategic goals of the organisation
• Be an active member of our senior management tier, the performance team, and provide timely reports and data for the monthly meetings
• Presence and content delivery at key staff meetings, such as monthly line managers meetings

EXPERIENCE AND QUALIFICATIONS/TRAINING

• CIPD qualified
• Ideally a degree in human resources or related field or equivalent in experience
• Experience in similar sector
• Proven high level human resources generalist experience
• Experience of leading a high performing team to deliver objectives, inspiring and motivating them to deliver an excellent human resources service to staff
• Experience of managing budgets and providing management information to all levels within an organisation
• Demonstrable experience with human resources metrics

KNOWLEDGE AND SKILLS

• Thorough, up-to-date knowledge of employment law and HR best practices
• Competence to build and effectively manage interpersonal relationships at all levels of the organisation
• Proven resilience working in similar high pressure work environments with complex employee relation cases
• A high level of communication, interpersonal and negotiating skills
• Knowledge of human resources systems and databases
• People-oriented, customer-focused and results-driven
• A good understanding and use of Microsoft 365
• Excellent active listening, coaching, negotiation and presentation skills
• Ability to maintain confidentiality and act with discretion and diplomacy

ADDITIONAL REQUIREMENTS

• Enhanced disclosure and barring service check is a requirement for this role.
• Full drivers' licence and access to a vehicle preferred but not essential

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.
Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.
We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.
We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

Skills Required