Job Description

About Us

Veteris is an independent and fast-growing veterinary group providing

24/7 emergency care

across London. We operate through three business units:

Veteris-Mobile

,

Veteris-Shoreditch ICU

, and

Veteris-Clapham ICU

.

Our mission is clear: to make high-quality emergency care accessible, while supporting the people who care for London's pets. We are a

dynamic, ambitious, and collaborative team

that values accountability, professional growth, and the strong culture we are building together.

About the Role

We are looking for a

versatile and experienced HR Manager

to join our leadership team and help shape the future of Veteris.
This is not a pure back-office HR role: you will be a

strategic partner

to the founders and operations team, while also being

hands-on and present

across our practices.

You will bring a deep understanding of

UK employment law

and

people management

, combined with the ability to design processes, analyse organisational structures, and ensure fair, competitive reward systems. If you are driven, pragmatic, and thrive in a fast-paced environment, this is an opportunity to make a lasting impact on a growing healthcare organisation.

Key Responsibilities

Strategic HR Leadership

- Lead HR operations for a growing business of 60+ employees across multiple sites.

Employment Law & Compliance

- Ensure policies, contracts, and practices comply with UK employment law.

Organisational Design & Development

- Analyse and improve structures, processes, roles, and responsibilities.

Reward Systems

- Develop fair and competitive salary frameworks, external benchmarking, and internal equity.

Employee Relations

- Act as the senior reference point for all employee matters, from grievances to wellbeing.

Recruitment & Retention

- Partner with managers on recruitment, onboarding, and retention strategies.

Training & Development

- Build pathways for learning, performance management, and succession planning.

Culture & Engagement

- Strengthen collaboration, accountability, and communication across clinical and support teams.

Policy & Process

- Design and implement HR systems that support a 24/7 healthcare environment.

Must Have

5-10 years' experience in senior HR roles in the UK

, ideally in organisations of 60+ employees.

CIPD Level 3-5 (minimum)

; higher levels desirable. Strong knowledge of

UK Employment Law

. Proven ability to work

on-site at least 2 days per week

, distributed across all practices based on needs : Shoreditch, Clapham. Strong

analytical skills

and proficiency with

Microsoft Office (Excel, PowerPoint, Word)

. Excellent interpersonal and leadership skills.

Nice to Have

Bachelor's degree in

Employment Law (UK)

or related discipline. Experience in the

veterinary or healthcare industry

. Ability to thrive in a

fast-paced, emergency-focused environment

.
Job Type: Full-time

Pay: From 50,000.00 per year

Benefits:

Casual dress Company pension Employee discount Flexitime Private medical insurance Work from home
Work Location: Hybrid remote in London N1 6PB