Job Description

Human Resources Manager - The Medlock at Etihad Campus, Manchester
We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus, home to Manchester City Football Club.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer.
This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock.
It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people.
What's in it for you?

• Lead HR for a high-profile new opening at one of Manchester's most exciting developments.

• Be part of a leadership team focused on building a great culture from day one.

• Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy.

What you'll be doing:

• Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team.

• Champion employee engagement, wellbeing initiatives, and recognition programmes.

• Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus.

• Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel.

• Support team members and leaders with learning and development opportunities, from induction through to management progression.

• Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters.

• Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms.

• About you:

• Experienced HR professional, ideally within hospitality or service-led industries.

• Confident in your knowledge and application of employment law, employee relations, and HR best practices.

• CIPD Lvl 5 qualified (or working towards)

• A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes.

• Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment.

You will report directly to the General Manager, with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just 30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.

Fancy joining our team?
Ready to be part of history? Apply now and take your hospitality career to the next level!
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.