Job Description

Hours of work:

38.33 hours per week.

Monday to Friday - 8:00-16:30 or 9:00 to 17:30

This is an onsite role is ST7.

Purpose of the Role

To support the Human Resources & Recruitment Manager in delivering an efficient and effective HR and recruitment service across the business. The role provides first-line support on people-related matters in accordance with internal processes and employment legislation.

Key Responsibilities

Act as a first point of contact for HR and payroll queries, offering guidance on policies, employee relations, disciplinary and grievance matters. Provide administrative support, maintain accurate HR records, and produce monthly reports on key HR metrics. Offer generalist HR advice to managers and employees in line with company policies and procedures. Support employees and managers with guidance on rewards and benefits. Contribute to the development and review of HR policies, ensuring compliance with current employment legislation. Support the HR Manager with health and safety administration. Arrange and attend informal/formal meetings and hearings, preparing accurate documentation and taking minutes as required. Assist with annual compliance checks in line with company policy. Provide recruitment support including scheduling interviews, liaising with recruitment agencies, conducting pre-employment checks, managing candidate progress, and overseeing the new starter process. Ensure accurate attendance records and update relevant HR systems to support payroll processing. Maintain the HR absence management system and act as the first point of contact for absence-related matters. Carry out any other duties as reasonably required by the HR & Recruitment Manager.

Experience & Skills

Required:

Strong attention to detail. Excellent administrative and organisational skills with the ability to prioritise effectively.

Desirable:

Understanding of HR and/or recruitment processes. CIPD qualification (or currently working towards it / willing to work towards it). Strong working knowledge of UK employment legislation. Previous experience in recruitment, including drafting offer letters and employment contracts.

Benefits

Long-term career development opportunities. 28 days' holiday (including bank holidays), increasing to 33 with length of service. Birthday day off. Length of service bonus: After 2 years of service, receive a 100 bonus per year and one additional day's holiday annually. Quarterly and annual attendance incentives. Company sick pay. Employee discount scheme via Wider Wallet. Ongoing learning and development opportunities. Health plan, including 24/7 GP access and medical cost coverage (post-probation).
Job Types: Full-time, Permanent

Pay: 24,405.48 per year

Benefits:

Company events Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay
Ability to commute/relocate:

Stoke-on-Trent ST7 1LX: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: 100725/HRADMIN