Job Description

Canon UK are looking for someone to lead and manage the HR Shared Service Centre (SSC), ensuring the efficient, accurate, and compliant delivery of payroll and HR operational services across the organisation. This leadership role is pivotal in driving service excellence, process optimisation, and continuous improvement in HR operations, while ensuring alignment with organisational goals and employment legislation.

Essential:

Excellent communicator, at all levels Strong payroll knowledge, ideally with experience in UK and Ireland legislation Experience with HRIS platforms (ideally Oracle) Proven experience of managing a high-volume HR Shared Service Centre Understanding of GDPR Strong analytical, problem-solving and stakeholder management skills

Desirable:

Experience of leading a multi-skilled team ADP Payroll experience

Canon Leadership Principles

Inspires a shared vision Is courageous and has conviction Ensures delivery of the outcome Understands the customer Drives growth and innovation Inspires and motivates others Collaborates building trust-based relationships Develops self, others and the organisation #LI-SJ1

HR Operations

Oversee the end-to-end HR Administration processes including onboarding, offboarding, contract management and employee changes Ensure consistent application of HR policies and procedures across the shared service centre Manage HR data integrity and reporting, ensuring GDPR compliance Lead continuous improvement initiatives to streamline HR processes and enhance employee experience

Payroll Management

Ensure timely and accurate processing of monthly payroll for all employees Liaise with finance and external payroll providers to ensure compliance with tax and pension regulations Resolve complex payroll queries and ensure robust audit trails Monitor and implement legislative changes affecting payroll and benefits

Leadership & Team Management

Lead, coach, and develop the SSC team to deliver high-quality service Set clear performance objectives and KPIs for the team Foster a culture of accountability, collaboration, and customer service

Systems & Reporting

Oversee the maintenance and optimisation of HRIS and payroll systems Ensure accurate and timely HR metrics and dashboards for senior leadership * Support system upgrades and implementations as needed