Job Description

We have a fantastic opportunity for a HR Systems and Compliance Manager to join our people team; this role will be remote with national travel - Redhill, Surrey bi-weekly.



The HR Systems and Compliance Manager will be responsible for leading the HR Administration team to ensure that all processes and working practices requiring central management are delivered to meet agreed expectations and both statutory and regulatory compliance. This role is a key contributor in supporting the delivery of key people related process and supporting operational managers both on site and remotely.

Benefits for the role include

40,000 per annum. 5400 Car Allowance per annum. 33 days holiday. Life Assurance. 24/7 online/telephone GP Consultation and access to prescriptions. 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway. Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody. Access to mental health consultations. Access to physiotherapy consultations. Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury. Financial guidance re retirement planning, tax savings and state benefits. Long Service Recognition Scheme - recognising colleagues for their continued service after 5 and 20 years' service. Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event. Refer a Friend recruitment incentive scheme with financial rewards. The EMED foundation, to provide support to colleagues and our local communities. Pension Scheme. Blue Light Card. EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements. Flu vaccination (through an internal campaign in Autumn/Winter).

Role Responsibilities

Leadership and day to day management of the HR Administration function for EMED Group. To work with the HR Administration team to ensure new starters and existing colleagues are legally and regulatory compliant. To deliver regular audits focusing on people compliance to identify and swiftly address any areas of non-compliance. To manage stakeholder expectations and operational challenges where start dates for new colleagues may be delayed as a result of pre-employment processes. To provide advice and guidance on all aspects of the HR lifecycle including recruitment & onboarding, terms and conditions changes and leavers processes. To support with management of Data Protection activity including the DSAR process, and handle GDPR incidents within the required timelines ensuring stakeholder visibility. To provide day to day management of the relationship with third party suppliers supporting core HR processes, such as for DBS & reference checking and pre-employment health questionnaires. To support with process improvement initiatives, implementation and design and delivery of operational manager coaching/training where required. Supporting wider People HR tasks as needed, and engagement with other teams as required including operations, payroll, recruitment & wider HR team.

Systems, Data & Reporting

To provide pro-active system management for EMED's people system (BambooHR). To support with data imports into BambooHR system. To manage the implementation of a monthly data cleanse process to ensure data integrity and accuracy within people systems. To own and regularly monitor people compliance dashboards, addressing and escalating any areas of concern. Identifying areas for improvement and enhanced reporting.

Do you have what it takes?

Previous HR & people compliance experience is essential (understanding of Right to Work processes, DBS processes and employment law requirements surrounding contracts of employment etc), ideally in an environment with multiple stakeholder responsibility. Previous team leadership experience. Knowledge & experience of healthcare sector, safer recruitment & onboarding and CQC requirements is highly desirable. Knowledge and experience in HR systems and proficient user of MS office packages such as Teams, Outlook, Excel, Word & PowerBI. Strong attention to detail and highly organised with ability to plan effectively, prioritise and work autonomously to meet agreed deadlines. Ability to drive results and adopt a pro-active approach. Strong relationship management skills, network building and team centred approach Excellent communication with internal and external stakeholders with ability to engage and influence at all levels. A minimum of 2 years relevant experience with a good understanding of providing practical advice and management support. Currently studying or have completed CIPD Level 3 as a minimum and keen to progress.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.





EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.





EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.





EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.