Job Description

PLEASE APPLY USING OUR SECURE LINK BELOW

Job Title

HR Administrator - The PA Collective

Salary

9,932.43 per annum which is pro rata FTE of 24,500 per annum

Duration

Permanent subject to funding

Place of work

Majority home working but must be able to reasonably travel to Head office / office locations in Cornwall when required.

Working hours

Part time - 15 hours per week. To be worked flexibly between 9am and 4:30pm Monday to Friday. Days and times negotiable.

As part of disAbility Cornwall's charitable services, The PA Collective provides Personal Assistants (PAs) across a wide range of services. Working with the NHS, Adult Social Care, and local organisations, we maintain a qualified, reliable bank of PAs supporting hospital discharge, community reablement, and long-term care.

Through our trading arm, The Inclusion Hub CIC, we're building a dynamic, person-centred workforce connecting people in local communities with those seeking support. We're committed to a carbon-zero future and delivering sustainable, community-driven solutions that benefit both people and place.

About the Role:

We're seeking a proactive, detail-oriented

HR Administrator

to join The PA Collective and support new Personal Assistants (PAs) through every step of their onboarding journey. This role focuses on people, process, and progression--not recruitment.

You'll ensure every PA is fully supported, compliant, and ready to "graduate" into The Collective with confidence. From background checks and training coordination to documentation and system updates, you'll be the friendly, organised link that keeps everything running smoothly.

Working closely with colleagues across The PA Collective, you'll uphold high standards, champion best practice, and make sure every new PA feels welcomed, valued, and prepared to succeed. If you thrive on structure, enjoy helping others achieve their goals, and take pride in accuracy, this role offers the chance to make a real difference--building a workforce that empowers people and strengthens communities across Cornwall.

Key Responsibilities:

Create a Seamless Onboarding Experience: Welcome new PAs, managing vetting and compliance checks to deliver a fast, high-quality onboarding journey.

Vetting & Quality Control: Ensure every PA meets our high standards through thorough screening, compliance verification, and skills assessment.

Personalised PA Journeys: Tailor each onboarding experience to individual needs, making the process supportive and inclusive.

Monitor and Record Progress: Maintain detailed records from first contact to full onboarding, tracking candidate data, interviews, and compliance to provide accurate reports to senior management.

Innovate & Improve: Continuously refine and improve onboarding processes, bringing new ideas to keep systems effective and forward-looking.

Essential Skills & Attributes

A natural communicator who builds rapport easily. Strong organisational skills, able to manage multiple onboarding processes at once. Excellent interpersonal skills and teamwork abilities. Proactive, solution-focused mindset with a drive to improve and adapt. Strong attention to detail and accuracy in record-keeping. Ability to work independently and maintain high standards under pressure.

About Us

The Inclusion Hub CIC, established by disAbility Cornwall & Isles of Scilly, extends our commitment to inclusion, empowerment, and innovation across health, social care, and community settings. We work in partnership with the NHS, Adult Social Care, and a wide range of voluntary, community, and social enterprise (VCSE) organisations to deliver services that promote independence, wellbeing, and equality.

At the heart of The Inclusion Hub is The PA Collective--a growing network of qualified Personal Assistants providing flexible, person-centred support across Cornwall and the Isles of Scilly. From hospital discharge and community reablement to ongoing lifestyle and wellbeing support, The PA Collective connects people with trusted professionals who share their values, interests, and goals.

Together, we're building a sustainable, inclusive workforce that strengthens communities, supports self-directed living, and contributes to a carbon-zero, community-driven future for Cornwall--creating meaningful local employment that empowers people to thrive where they live.

Our Values

Our values represent what is important to us as an independent, user-led organisation. They guide our actions and behaviors as we work together towards our vision of 'A fully inclusive society, with equity of opportunity for all':

Our passion for equity - inspiring each other and demonstrating fairness, commitment, and accountability.

Respect for self and others - being open minded, reliable, and approachable, acting with integrity in everything we do.

Being supportive - having an inclusive, positive, and empathic approach to supporting others and ourselves.

We have a diverse workforce, and we are always striving to enhance our diversity. We welcome applicants of all identities including disability, gender, ethnicity, faith, age, sexuality, and people who have caring responsibilities.

Benefits

- Working as a member of a great, dynamic and focused team, within an Investor in People Gold Standard Organisation

- Training and development opportunities

- Generous annual leave allowance of 31 days in the first year and increasing year on year until a maximum of 43 days.

- A day off on your birthday.

- Employee Assistance Programme.

- A great work life balance culture.

We are a friendly and supportive team of people with diverse backgrounds, highly motivated to drive change and improve the lives of disabled people, their carers and families. We take a flexible approach to supporting each member of our team to reach their full potential.

This is a great opportunity to join a new service and be part of a team who are providing an alternative model of assistance to people with support needs, to alleviate the current pressures on our health and care system.

How to apply:

https://forms.monday.com/forms/69988a150fe1d351a6e7850902bee264?r=use1

(right click and select 'open hyperlink')

Select which position you are applying for.

Complete the application form.

Interview dates: Arranged as suitable candidates are identified.

Successful candidates must have the Right to Work in the UK, two references, undergo a DBS check and a work health assessment.

Applicant Equity, Diversity and Inclusion Monitoring Form:

As an organisation we want to surpass the aims and commitments set out in our Equity, Diversity and Inclusion Policy. This includes following the appropriate equalities laws, including the Equality Act 2010, building an accurate picture of our workforce, monitoring our diversity and inclusion efforts, and striving to continuously improve. Completing the form is voluntary and anonymous. The information provided will be kept confidential and separate from the recruitment selection process. The information is only used for monitoring purposes.

https://forms.office.com/pages/responsepage.aspx?id=rB_9RMzUa0-0jOf13mStekDcszBr62BPpz4THxSFxVBUOVVKVVUyWDFMWkxETkJETFNBTDZXSFVSQiQlQCN0PWcu&route=shorturl

Job Type: Part-time

Pay: 9,932.43 per year

Expected hours: 15 per week

Benefits:

Work from home
Application question(s):

Are you located so that you can comfortably travel to our Head Office in Cornwall when required?
Work Location: Hybrid remote in Cornwall TR27 4QZ