Job Description

Human Resources Business Partner Support####

Location

Birmingham, GB####

Department Name

OZ HR Business Partner - Central (109015) G3####

About Network Rail

Network Rail operates and maintains the railway infrastructure. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter.When you're part of our team, you matter to us and you matter to millions.


We're continuing to build a more diverse and inclusive organisation which is representative of the passengers we serve. To do this, it's essential we become a more open, diverse and inclusive organisation, harnessing the skills and expertise of all our people and attracting the best talent to help us have a safe, accessible railway for everyone. We're an inclusive employer of choice and we welcome applications from everyone.

About our Route

We are Central route. We are the Heart of Britain's Railway. More than a million people rely on us every week, and we help transport nearly a million tonnes of freight every month. But we are more than just tracks and trains, we are a catalyst for jobs and opportunities, a connection to leisure and time with family and friends, and a foundation for communities and neighbourhoods.


We are a key part of the national network, with Birmingham New Street - the busiest station outside of London and the hub of the railway - connecting England, Scotland and Wales, with hundreds of services arriving and leaving every day.

####

Brief Description

This rewarding role will be supporting Stations, Safety and the Programme directorate team alongside the HR Business Partner.


In this role you'll deliver proactive and professional HR support to empower the HR Business Partner team in driving impactful HR solutions, bringing the people strategy to life for the organisations we support. This role will also support the New Street Station, as we know it is a very busy station with about 35.3 million passengers entries and exit. It is vital we get the right candidate in post to support with ad hoc administrative and operational HR activity.


We require someone with strong communication skills, particularly with experience of detailed reporting analysis. It will also require someone who can use their initiative to look beyond the day-to-day requirements and suggest ways we can improve what we currently do that will support our Stations, Safety and the Programme directorate team. Employee Relations knowledge would be helpful, alongside working knowledge of HR processes and policies and how they are applied.

####

About the role (External)

As a Human Resource Business Partner Support, you will play a key role in delivering proactive and professional HR support to the HR Business Partner teams and the wider business. Your responsibilities will include supporting talent management, workforce and succession planning, and performance planning, while ensuring data accuracy throughout these processes. You will contribute to organisational change programmes through all stages of development and implementation, as well as provide essential project management support by tracking progress, measuring outcomes, and communicating key milestones. Your involvement will be crucial in ensuring the smooth execution of HR initiatives.


In addition, you will assist in research, data analysis, and the preparation of reports to support various HR projects and strategic objectives. A continuous improvement mindset is essential, as you will be expected to identify and develop opportunities to enhance the effectiveness of HR support. Maintaining up-to-date professional HR knowledge will enable you to contribute meaningfully to both operational tasks and strategic initiatives. You will take ownership of assigned deliverables within broader HR programmes and provide ad hoc administrative and operational support to the HR Business Partner teams, ensuring seamless coordination and execution of HR activities.

In order to be successful in this role, we would like you to have/to be:

o Demonstrates strong customer service skills.


o Experience of working within a large, complex and fast moving organisation.


o High level of accuracy and attention to detail.


o Strong written and verbal communication skills.


o Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.


o Resilient, Adaptable and Flexible.


o IT literate, strong excel, word and PowerPoint knowledge.


o Experience of event coordination and facilitation.


o Research and analytical skills.


o Strong relationship building skills.


o Experience of supporting the delivery of HR initiatives and projects.

It's not mandatory to have the below, but it would be desirable to have:

o CIPD Qualified or relevant HR Support experience.


o Graduate Calibre

Salary:

Circa 27,000 dependant on experience

Closing date

: 16th July 2025. Late applications will not be accepted.




We're a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.


Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.



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Human Resources Business Partner Support####

Location

Birmingham, GB####

Department Name

OZ HR Business Partner - Central (109015) G3####

About Network Rail

Network Rail operates and maintains the railway infrastructure. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter.When you're part of our team, you matter to us and you matter to millions.


We're continuing to build a more diverse and inclusive organisation which is representative of the passengers we serve. To do this, it's essential we become a more open, diverse and inclusive organisation, harnessing the skills and expertise of all our people and attracting the best talent to help us have a safe, accessible railway for everyone. We're an inclusive employer of choice and we welcome applications from everyone.

About our Route

We are Central route. We are the Heart of Britain's Railway. More than a million people rely on us every week, and we help transport nearly a million tonnes of freight every month. But we are more than just tracks and trains, we are a catalyst for jobs and opportunities, a connection to leisure and time with family and friends, and a foundation for communities and neighbourhoods.


We are a key part of the national network, with Birmingham New Street - the busiest station outside of London and the hub of the railway - connecting England, Scotland and Wales, with hundreds of services arriving and leaving every day.

####

Brief Description

This rewarding role will be supporting Stations, Safety and the Programme directorate team alongside the HR Business Partner.


In this role you'll deliver proactive and professional HR support to empower the HR Business Partner team in driving impactful HR solutions, bringing the people strategy to life for the organisations we support. This role will also support the New Street Station, as we know it is a very busy station with about 35.3 million passengers entries and exit. It is vital we get the right candidate in post to support with ad hoc administrative and operational HR activity.


We require someone with strong communication skills, particularly with experience of detailed reporting analysis. It will also require someone who can use their initiative to look beyond the day-to-day requirements and suggest ways we can improve what we currently do that will support our Stations, Safety and the Programme directorate team. Employee Relations knowledge would be helpful, alongside working knowledge of HR processes and policies and how they are applied.

####

About the role (External)

As a Human Resource Business Partner Support, you will play a key role in delivering proactive and professional HR support to the HR Business Partner teams and the wider business. Your responsibilities will include supporting talent management, workforce and succession planning, and performance planning, while ensuring data accuracy throughout these processes. You will contribute to organisational change programmes through all stages of development and implementation, as well as provide essential project management support by tracking progress, measuring outcomes, and communicating key milestones. Your involvement will be crucial in ensuring the smooth execution of HR initiatives.


In addition, you will assist in research, data analysis, and the preparation of reports to support various HR projects and strategic objectives. A continuous improvement mindset is essential, as you will be expected to identify and develop opportunities to enhance the effectiveness of HR support. Maintaining up-to-date professional HR knowledge will enable you to contribute meaningfully to both operational tasks and strategic initiatives. You will take ownership of assigned deliverables within broader HR programmes and provide ad hoc administrative and operational support to the HR Business Partner teams, ensuring seamless coordination and execution of HR activities.

In order to be successful in this role, we would like you to have/to be:

o Demonstrates strong customer service skills.


o Experience of working within a large, complex and fast moving organisation.


o High level of accuracy and attention to detail.


o Strong written and verbal communication skills.


o Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.


o Resilient, Adaptable and Flexible.


o IT literate, strong excel, word and PowerPoint knowledge.


o Experience of event coordination and facilitation.


o Research and analytical skills.


o Strong relationship building skills.


o Experience of supporting the delivery of HR initiatives and projects.

It's not mandatory to have the below, but it would be desirable to have:

o CIPD Qualified or relevant HR Support experience.


o Graduate Calibre














####

How to apply (External)

Salary:

Circa 27,000 dependant on experience

Closing date

: 16th July 2025. Late applications will not be accepted.


Want to find out more about what fantastic benefits we offer? Click here


All offers of employment are conditional upon satisfactory completion of a range of pre-employment checks. Click here for more information


We're a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.


Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.



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