Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
Are you passionate about people and keen to build your career in Employee Relations (ER)?
This is a fantastic opportunity to join a dedicated ER team where you'll gain hands-on experience, continuous development, and the chance to make a real impact.
As our HR Business Partner Support [Employee Relations], you'll play a key role in supporting our ER Business Partners to deliver proactive, professional advice across the business. From helping to resolve complex or high-risk cases, to contributing to key ER projects and continuous improvement initiatives.
About the role (External)
Based at our London Blackfriars office, you'll be surrounded by a collaborative wider HR team that truly values learning, teamwork, and professional growth. We'll support you every step of the way to develop your expertise and build your career in this specialist area.
What you'll be doing:

• Providing proactive ER support to Business Partners and local HR teams.
• Researching, analysing, and preparing reports that inform key ER decisions.
• Helping to shape continuous improvements in our ER processes and practices.
• Staying up to date with ER best practice and legislation.
• Getting involved in exciting ER projects and initiatives.
• Responsible for taking accurate and confidential notes during high-risk ER cases, including investigations and formal meetings
• Assist with the administrative aspects of Employment Tribunal cases, including preparing paperwork, organising meetings, and maintaining clear and confidential records

What we're looking for:

• A strong customer service mindset and great communication skills.
• Experience working in a large, fast-paced organisation.
• Excellent attention to detail, organisation, and time management.
• Confidence with Microsoft Office (Excel, Word, PowerPoint).
• A flexible, resilient, and collaborative approach.

Bonus points if you bring:

• Previous Employee Relations experience as a HR Advisor or similar role
• CIPD qualification or relevant HR support

Why this role?
Because it's more than just a support role - it's your opportunity to grow in a specialist field, learn from experienced ER professionals, and make a difference in how we support our people every day.
If you're enthusiastic about developing your ER career and want to work in a supportive, people-first environment, we'd love to hear from you.
How to apply (External)
Salary: 30,000 - 36,000 plus 3,270 Location Allowance.
Closing date: 22 October 2025
Click apply now to apply.
Closing date: 22 October 2025 - Late applications will not be accepted. This role has also been advertised externally.
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
Network Rail Benefits -
All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Skills Required