Job Description

Human Resources Coordinator

Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

General Human Resources

Respond to questions, requests, and concerns from employees regarding Company and Human Resources programs, policies and guidelines (e.g. Marriott Benefits schemes, proactively seeking new local benefits, issuing and control of Stay for Pleasure vouchers) or records their responses and passing them on to Human Resources Managers Answer phone calls, record and effectively communicate messages. Maintain confidentiality and security of employee and property records, files, and information. Create, maintain and drive filing systems within the Human Resources offices, storages and archives Ensure accurate maintenance of all employee records and files (e.g., personal files information, interview documents, reference checks, Criminal Background checks, Employee relations) Control and storage of leaver files, ensuring their records are secured safely and leaver's paperwork is completed Create and type office correspondence using computer (e.g. reference letters, issuing annual hotel sign offs, preparation and distribution of hotel newsletters, payslip flyers, training invitations) Tracking and booking of training rooms Tracking of any Human Resources related data Control and updating of Human Resources Notice boards Control and ordering of office stationery
Policies and Procedures

Complies with Marriott International Hotels Limited Regional Office and local policies and procedures. Protect the privacy and security of coworkers and guests. Maintain confidentiality of proprietary materials and information. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with Company policies and procedures. Perform other reasonable job duties as requested by Human Resources Management team
Communication

Welcome and acknowledge each and every associate with a smile, eye contact, and a friendly verbal greeting, using the associate's name when possible. Maintain a professional working relationship with all hotel associates Speak to associates and guests using clear, appropriate and professional language. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Prepare and review written documents (e.g., business letters, reference letters, newsletters, reports), including proofreading and editing written information to ensure accuracy and completeness. Respond to questions, requests, and concerns from employees and management regarding Company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property
Assists Management

Assist Human Resources and Hotel team with preparation of Communications/Town Hall meeting presentations, Annual Oscars presentations, Retirement parties and other Associate social events Participating in the Locker audits and control of lockers Participating in minute taking during Employee relations meetings and other meetings (e.g. departmental meetings, Associate relations committees, management meetings) Absence tracking for the hotel and informing Human Resources Manager about Absence Trigger points Auditing 5 associates files each month to ensure full paperwork compliance Prepares for and participates in associate social events (e.g. parties, annual awards dinner, Christmas lunch) Supports managers through conducting research (into policies, procedures & employment law), conducting investigations, attending meetings and other activities in relation to associate relations issues. Takes and active role in the HR Review (audit)
Working with Others

Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Partner with and assist others to promote an environment of teamwork and achieve common goals
Hiring - New Employees

Directing any applicants to Marriott Recruitment web site to apply for posted vacancies Preparation of paperwork for new employees Auditing full submission of new employees paperwork (contract, sign offs, job description, Criminal Background checks etc) Ordering/creating new employees name badges Create new employee personnel file Drive on-boarding for new starters (control of 30,60,90 days reviews, Personal development plans, goal setting, Health & Safety sign offs, issuing invitations for new employees trainings, preparation and issuing of Probation period letters). Ensure accurate tracking of new starter data and regular follow up to ensure compliance. Acting as an ambassador for Marriott, promoting the brand as an employer of choice and full brand awareness
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Types: Full-time, Permanent

Pay: From 27,000.00 per year

Benefits:

Canteen Company events Company pension Discounted or free food Employee discount Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Private dental insurance Sick pay
Ability to commute/relocate:

Hayes: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person