Job Description

HV Operations Manager
Prenton, North Cheshire Trading Estate, Prenton Way, Birkenhead, Prenton CH43 3ET
Salary: 69,200 - 86,500 per annum + bonus up to 20%, Family Cover Private Health Care, Perk Car allowanceHelp us create a better future, quicker
The HV Operations Manager is responsible for overseeing the control and support operations of the SPM network. This role ensures the reliable and efficient delivery of electricity from generation facilities to end-users, maintaining system stability and integrity. The manager will lead a team of control room operators and support staff, ensuring compliance with regulatory standards and operational procedures.
Responsible for minimising risk to the network by co-ordinating activities with the District Operations management, NESO & NGET teams to ensure all planned and unplanned work is completed timeously, cost effectively and with the correct priorities. Responsible for ensuring the Control Room delivers the highest levels in Safety Compliance & Customer Service in line with SPEN strategic goals.
Responsible for the development of policies and strategies associated with system restoration activities. This will involve engaging and working closely with other parts of the business, HSE, DESNZ, OFGEM, NESO and all other DNO's. Represent SPM interests in Government led Industry Groups.
Responsible for all aspects of Control Room emergency planning and business continuity. Responsible for ensuring SPM is in a state of readiness during periods of increased network risk due to severe weather. Responsible for ensuring SPM is in a state of readiness to act on Government or NESO instructions to implement emergency demand reduction. Responsible for ensuring the Control Room has an agreed viable National Power Outage plan to restore the SPM network and associated 1.5 million + customers following a total GB shutdown. What you'll be doingManage the Control Room interfaces between the Real Time Systems, outage planning and other departments within SPEN (SPM License area) and external parts of the business. Manage the Control Room interfaces between NESO & NGET. Carry out regular Strategic Reviews for the Control Room Operation to ensure business readiness for Regulatory changes and skills are in place to operate and manage emerging technologies such as HVDC & DSO and FES Duty Manager and Emergency Planning management roles as required. Actively participate in business and organisational change such that the performance, productivity and service standards of the Operations business are maintained and/or improved. Ensure Performance Management process is delivered within Control Room Support Team. Take the lead to ensure the Control Room maximises the Regulatory financial rewards available from ENS, IIS & BMCS. Introduce initiatives that drive further benefit and financial reward culturally, technically and by improved processes. Coach and develop the Control Support team to ensure business objectives are met. Contribute as an effective member of the Customer Service Management team. The post holder will have a requirement to respond to several different challenges in this role. The accountabilities are varied, and a degree of knowledge is required in each area to ensure effectiveness. Take a lead with the Business in the delivery of new processes and technologies. Lead the Control Support team with openness, honesty and integrity and strive to maximise productivity within the team, thus reducing the operational cost of the business. Deliver full balance of activities, considering overall Energy Networks objectives and strategic goals. Able to make balanced decisions, considering all possible information available, able to consult with others when applicable and anticipate / recognise possible outcomes. Able and confident to make own decisions and be confident to seek appropriate input from supervisors, peers and subordinates. Coach, develop & mentor staff ensuring appropriate training programmes are in place.
What you'll bringExpert knowledge of SP Energy Networks policies, procedures and working practices. Expert knowledge of health, safety and environmental legislation. Awareness of network development policies and procedures. Developed customer service skills. Knowledge of network and business data and SCADA network management systems. Innovative in applying the latest technologies. Contract & SLA management and general commercial & regulatory awareness. Developed negotiation, communication, influencing and people management skills. Ability to devise solutions to complex problems/challenges. Experience in a line management role. Broad operational experience preferred, e.g. spanning Distribution / Transmission and possibly Generation. Ability to deliver objectives without compromising on safety, quality or customer service. Well-developed consultation, negotiation and influencing skills. Good organisation and time management skills. An effective and confident verbal and written communicator. Ensure an appropriate structure of resource availability is in place to achieve the goals identified in the Operating Plan. Working knowledge of company code of conduct, disciplinary procedures and other HR guidance documentation. Expert knowledge of company Health & Safety requirements and compliance. Expert Knowledge of the incentive arrangement surrounding DNO activities.

Minimum CriteriaEngineering qualification in an electrical discipline (BSc/Beng/HNC)
What's in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:36 days annual leave Holiday Purchase - perfect your work/life balance with extra annual leave Share Schemes Payroll Giving and Charity Matched Funding Technology Vouchers - save more and spread the cost of your technology purchases Electric Vehicle Schemes - to help you transition to green/clean driving Cycle to Work scheme and Public Transport Season Ticket Loans Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments Life Assurance (4x salary) Access to Savesmart financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously. We're investing >5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.
We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
June-26-2025