Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK's immersive theatrical experience crafts an enchanting world of wonder and beauty.
The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family.
The role
Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience.
Ice Skating is a must-do when visiting Lapland and our Ice Rink team make sure that 'Father Christmas' Frozen Pond' is an enjoyable and safe experience for all guests, regardless of their age or ability!
Responsibilities include:
Safety management of the ice rink, ensuring guests are using the facility in a safe and appropriate manner.
Pro-actively manage the condition of the ice rink, ensuring that the ice surface is maintained to standard through the operational day.
Manage the issue and collection office skates, safeguarding guests' personal belongings and storing them appropriately.
Deliver a world-class service to guests, ensuring that any issues are resolved in-the-moment, with a touch of Lapland magic!
Where is Lapland?
Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.
Key Dates
PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025, training is mandatory.
LIVE EVENT: Thursday 6th November - Wednesday 24th December 2025
Benefits
Hourly pay of 12.25 per hour, plus holiday pay which is paid at the end of your contract
Free hot meal per day
Free coffee, tea and soft drinks
20% discount in LaplandUK retail shops on selected dates
Free Parking Off-Site at Ascot Racecourse (shuttlebus direct to event site)
Shuttlebus from Ascot Train Station to event site.
Job Types: Full-time, Part-time, Temporary, Fixed term contract, Freelance, Zero hours contract
Contract length: 6 weeks
Pay: Up to 12.25 per year
Benefits:
Canteen
Discounted or free food
Employee discount
Free or subsidised travel
Free parking
On-site parking
Shuttle service provided
Store discount
Transport links
Application question(s):
Will you be over the age of 18 by October 2025?
Work authorisation:
United Kingdom (preferred)
Work Location: In person