Ict Business Support Analyst

Coalville, ENG, GB, United Kingdom

Job Description

Salary


Annual salary of 27,711 - 31,067 (pay award pending)

Contractual hours


36.25

Basis


Full time

Region


East Midlands

Package


Attractive Local Government Pension Scheme, Employee benefits programme'

Date posted


25/07/2025



ICT Business Support Analyst - Fixed Term Contract



The Council is investing in new technology and modernising our operations to work more efficiently and further improve the service provided to customers.

We are looking for someone to join our busy support team providing IT support to 500 users across the Council. The job includes offering first and second-line support, helping with software and hardware issues, and setting up laptops, smartphones, and other devices for users.

We are predominantly a Microsoft house and use the full Office 365 stack and a range of bespoke applications so must have a good knowledge and understanding of Microsoft Applications, desktop and server technologies, plus experience and understanding of mobile devices, network and security


36.25 hrs per week with an annual salary of 27,711 - 31,067 (pay award pending) Fixed term contract to 31 December 2026 Agile working scheme with a combination of home and office working 34 days holiday (including bank holidays) increasing to 38 days after 5 years Attractive Local Government Pension Scheme with at least 25% employer's contribution Employee benefits programme' including payback on medical, dental and optical expenses Continued training and development opportunities




Interested...? Take a look at the job pack online or please feel free to get in touch with Guy Moores (ICT Service Support Manager) at guy.moores@nwleicestershire.gov.uk or on 01530 454607, who will be happy to discuss this important and exciting role.

If you would like to download the full job pack, please click on the link under attachments

Applications must be made using the on-line application process.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.

We welcome applications from all sections of the community.



This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR).

To learn more about what this means, visit:

Devolution - North West Leicestershire District Council

and email hr@nwleicestershire.gov.uk if you have any questions.


Closing Date: Sunday 10 August 2025

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Job Detail

  • Job Id
    JD3440024
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Coalville, ENG, GB, United Kingdom
  • Education
    Not mentioned