Job Description

Are you a great listener with a passion for helping others? We're hiring

Inbound Customer Service Advisors

to join our growing team. This is a

permanent role

with an

immediate start

--ideal for someone who thrives on delivering excellent service and solving problems with a smile.

You'll be the

first point of contact

for our customers, handling incoming calls, providing helpful information, and making sure every interaction is smooth, professional, and positive.

If you're looking for a role where you can make a real difference, grow your skills, and be part of a supportive team--apply today.

About Us

We're a customer-focused business that believes service should feel human, helpful, and hassle-free. Our team is friendly, down-to-earth, and driven by one goal:

making things easier for the people we help

. Whether it's answering questions, solving problems, or pointing someone in the right direction, our Customer Service Advisors are the heart of what we do.

We offer clear training, supportive management, and real opportunities to

build a long-term career

in customer care, admin, or team leadership.

What You'll Be Doing

Answering incoming customer calls and handling enquiries Listening carefully and providing accurate information or solutions Logging customer queries and updating internal systems Working as part of a team to meet response time and satisfaction targets Escalating complex issues to team leaders when necessary Following scripts and processes, while delivering friendly, tailored service

What We're Looking For

A calm, confident communicator with a friendly phone manner Strong problem-solving skills and attention to detail Able to handle multiple tasks and stay composed under pressure Comfortable using computers, systems, and databases A positive attitude and a genuine desire to help people Previous call centre or customer service experience is helpful--but not essential

Why Join Us?

Full-time hours,

immediate start

available Ongoing training and development from day one Friendly team environment with regular support Modern office and supportive management Opportunities to progress into senior roles, quality assurance, or training Stable, long-term position with clear career pathways

Ready to make your next move? Apply now with your CV to join our team of Customer Service professionals. Interviews available immediately.

Job Types: Full-time, Part-time

Pay: 12.00-14.00 per hour

Benefits:

Casual dress Company events Company pension Employee discount Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person