Job Description

Are you ready to be part of something exciting?

We are looking for a dynamic and driven Inbound Customer Service Advisor to join our growing team. If you have a passion for marketing, love working with clients, and thrive in a fast-paced, collaborative environment, then this is the perfect role for you!

What You'll Be Doing:

Yyou'll play a key role in our marketing campaigns while providing top-notch customer service to our clients. Your responsibilities will include:

Collaborating with various clients across diverse industries to create and manage innovative marketing campaigns. Handling inbound customer service inquiries, delivering a professional and personable experience with every interaction. Assisting clients in navigating their marketing strategies, offering solutions, and helping them meet their business goals. Supporting sales teams in campaign execution and post-campaign analysis, ensuring seamless communication between clients and stakeholders. Managing multiple projects at once, all while maintaining a high level of attention to detail and customer satisfaction. Building long-lasting relationships with clients, identifying opportunities to enhance their campaigns and improve overall satisfaction.

Who You Are:

You thrive on delivering excellent customer experiences and solving problems quickly. You have a proven track record in inbound customer service, with the ability to handle a variety of client inquiries effectively. You possess strong communication skills, both written and verbal, with the ability to articulate complex ideas simply. You are comfortable working on multiple campaigns simultaneously, ensuring all deadlines are met and clients are kept informed. You are a self-starter, motivated, and adaptable in a fast-moving environment, always looking for new opportunities to improve.

What's In It For You:

An exciting opportunity to work with clients from a range of industries, gaining diverse marketing and customer service experience. Competitive salary with performance-based incentives. Career growth opportunities in an expanding, innovative company. Flexible work environment with hybrid/remote options. Access to ongoing training and professional development to help you excel in your career. Be part of a fun and collaborative team, where your ideas and contributions are valued.
Job Types: Full-time, Part-time

Pay: 14.00-16.00 per hour

Additional pay:

Bonus scheme
Benefits:

Company pension On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person