Inbound Customer Service Representative
Pudsey, ENG, GB, United Kingdom
Job Description
Are you a natural communicator with a passion for helping people? Join us as an
Inbound Customer Service Representative
and be the friendly, knowledgeable voice that assists our customers. In this full-time role, you'll handle incoming inquiries, resolve issues, and provide outstanding service that keeps customers coming back.Key responsibilities:
Respond promptly and professionally to inbound customer calls and emails Resolve product, service, or account queries with empathy and efficiency Maintain accurate records of customer interactions Identify opportunities to improve customer experience Collaborate with internal teams to address complex customer needs Adhere to company policies and compliance standards
What We're Looking For
Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Friendly, patient, and customer-focused attitude Ability to work under pressure in a fast-paced environment Basic computer proficiency and ability to learn CRM systems quickly Previous customer service experience is advantageous but not essential
Why Work With Us?
Comprehensive training and ongoing support Opportunities for career progression within a growing company Friendly and inclusive team culture Competitive salary and benefits package Immediate start with full-time hours
If you're ready to make a difference and grow your career in customer service, apply today to join our team!
Job Type: Full-time
Pay: 12.00-14.00 per hour
Benefits:
Company pension On-site parking
Schedule:
Monday to Friday
Work authorisation:
United Kingdom (required)
Work Location: In person
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Job Detail
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Job IdJD3114013
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPudsey, ENG, GB, United Kingdom
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EducationNot mentioned