Job Description

Job Category: Care and Support Services
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About the Role
Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service.
We have a new opportunity for an Independent Living Advisor to join our team in Newhaven. This part-time role (30 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and well-being.
Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.
You'll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.
While primarily based at our scheme in Newhaven, you'll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential.
Please note, we are also looking for an Independent Living Advisor for our Newhaven scheme which is also a part-time position.
What We're Looking For

• Experience working with older adults, promoting independence and community spirit
• Strong commitment to Equality and Diversity
• Adaptable communication skills, especially when explaining technical information
• Solid administrative and numeracy skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication
• Proficiency in Microsoft Office
• Full UK driving licence and access to a vehicle

What You'll Get in Return

• Competitive salary 26,271 pro rata - (22,518 for 30 hours per week)
• Flexible hours: Monday-Friday between 9 am - 5 pm
• Paid mileage: 45p per mile
• Work mobile phone provided
• Free DBS check
• Company sick pay and life assurance (after qualifying period)
• Up to 9% matched pension contributions
• Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more
• Cycle to work scheme
• Simply Health cashback plan
• Employee Assistance Programme

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
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Skills Required