Job Description

At Advent Advocacy we are offering an exciting opportunity to become an Independent Mental Health Advocate. As an Independent Mental Health Advocate, you will visit secure mental health service(s) supporting qualifying individuals under the Mental Health Act 1983. You will also visit residential and care home service(s) supporting individuals with learning difficulties, physical health problems, mental health problems, acquired brain injury and dementia.

Role specifics:

To be physically present at the service(s), supporting qualifying individuals under the Mental Health Act 1983 and supporting individuals with learning difficulties, physical health problems, mental health problems, acquired brain injury and dementia. This is a lone working job post - you are required to visit the services as an Independent Advocate. Complete administrative duties such as case notes, monthly and quarterly reports, supervisions and CPD training

Location & postcode: Wellington, TA21.

(due to confidentiality we are not able to give the exact location of the service(s) however, the area has been provided)

Salary banding:

23,810 - 24,570 per annum

Hours:

37.5hours per week - you will be required to travel from home to the service(s) on a weekly basis, a permanent schedule will be put in place for you.

Essential:

A Disclosure and Barring Service (DBS) check will be carried out for this position

Purpose of role:

You will provide effective Generic Mental Health Advocacy, Independent Mental Advocacy and Paid Relevant Persons Representatives Advocacy to clients in the services scheduled for you to visit, in accordance with our policies and procedures

As an advocate you will support clients to express their want and wishes and ensure that their view are expressed clearly to service staff, professionals managing their care, treatment and wellbeing. Where appropriate you will empower clients to self-advocate.

Delivering effective advocacy will include promoting and explaining the advocacy service to clients, their families and service staff.

Key functions:

1. Conduct advocacy with a positive and proactive approach to promote effective relationships with all clients and the service staff providing care and treatment.

2. Arrange to receive handover information from staff at the beginning of your visit and provide verbal feedback to the service prior to leaving.

3. Use a range of communication techniques to ensure all clients have the opportunity to benefit from our 'opt-out' advocacy service.

4. Where necessary, carry out non-instructed advocacy for clients unable to engage with our service.

5. Know and understand the client's rights under the Mental Health Act, the Mental Capacity Act and the Human Rights Act, and ensure all clients are helped to understand their rights whilst being cared for in a service.

6. Know and understand all the roles of advocacy services available to clients and when to refer to the local authority services. (Care Act Advocates, IMCA, statutory IMHA).

7. Maintain professional integrity and confidentiality at all times with client information, taking instruction from them to raise concerns.

8. Know, understand and recognise safeguarding matters and ensure these are raised with service staff, the Advent Advocacy Safeguarding team and when to alert the local authority.

9. Ensure all safeguarding alerts are followed up.

10. Attend service meetings with professionals as requested by clients and staff. Where possible offer remote advocacy for important meetings with clients on non-scheduled days.

11. Maintain detailed case notes and accurate statistical information in line with Advent Advocacy's Case Note and Reporting Policy for all clients in the services where you provide advocacy, including services where you provide ad hoc cover.

12. Prepare monthly and quarterly reports for your scheduled services in line with Advent Advocacy's Case Note and Reporting Policy and ensure these are submitted within the timeframe set out by the Quality Assurance Team.

13. Complete induction training, 3 months probationary period and the level 4 Independent Advocacy Practice qualification within the agreed timeframes.

14. Attend and engage with regular supervision sessions with your designated supervisor.

15. Attend and engage with ongoing Continuing Professional Development as directed by your supervisor.

16. Share best practice with the wider organisation.

17. Any other duties within the remit of the overall purpose of the post.

Benefits

As a colleague at Advent Advocacy, you will receive:

- Full access to our WeCare benefits package - one of the many services offered includes a 24/7 GP service

- Life assurance policy

- Company mobile phone and laptop

- Celebrate your birthday with an extra day off work

- Additional annual leave for length of service

- 28 days annual leave entitlement (including bank holidays, pro rata)

- Workplace pension contributions

- Monday to Friday 9am - 5pm working pattern

- Travel contribution allowance paid directly into your salary (if applicable)

- Career progression opportunities

- Fully funded City & Guilds Level 4 qualification in Independent Advocacy Practice

- Family friendly policies

- Internal CPD and training

Job Types: Full-time, Permanent

Pay: 23,810.00-24,570.00 per year

Benefits:

Additional leave Company pension Free or subsidised travel Health & wellbeing programme Sick pay
Work Location: In person

Application deadline: 20/11/2025