Job Description

We have an exciting opportunity for Caseworkers (known internally as Independent Witness Advocates) to join the Pre-trial witness support service, working 37.5 hours a week.



Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?



Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?



If yes, then we'd love to hear from you...

County/Borough

Greater London

Office location

Victim Support London office 1 day per week, 3rd Floor, Singer Street, 5-7 Singer Street, London, Greater London, EC2A 4BQ/4 days home based but will be required to travel to London courts throughout the week.

Full time/Part time

Full time

Hours per week

37.5

Work schedule

Monday to Friday 9am-5pm core hours.

Basic Salary

26,830.20 per annum

Allowances

Home Working

Contract type

Permanent

DBS required?

Enhanced

Police vetting required?

No

Closing Date

25/07/2025

Ref No

6220

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:


Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression

About the role:

These roles are offered on a hybrid working basis. There is a requirement to work 1 day per week from our London Singer Street office. The remaining 4 days per week will be home-based but there will still be the requirement on these days to travel to London courts to deliver pre-trial visits.



As an Independent Witness Advocate you will:


lead on providing pre-trial, outreach & post-trial support for witnesses; ensuring their pre and post-trial needs are assessed and a plan for support is put in place so they can attend court to give their best evidence provide advocacy, support in court, and emotional/practical support around their physical, mental, social or financial wellbeing liaise with criminal justice partners to ensure witnesses are kept up to date with arrangements for attendance at court and where applicable, ensure special measures have been granted provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times need to be tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system

Please see attached and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.



Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.



Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.



If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.