Job Description

Job description:

TCi (GB) Ltd provides commercial & industrial new-build construction, interior fit-out & refurbishment, office and welfare furniture supply and installation. We currently have an exciting opportunity for an experienced Information Coordinator to work on a key local project in Leiston.

Roles & Responsibilities:

Coordinate with various departments within the organisation to ensure documentation is correctly stored and accessible to all relevant stakeholders. Review and approve documents prior to uploading to the NNB document control system (Teamcenter), liaising with internal and external agencies to confirm the accuracy and clarity of information. Oversee the archiving process and ensure effective document control. Work to strict deadlines, ensuring all departments adhere to standardised documentation procedures. Ensure compliance with approved processes and procedures. Handle communications with internal and external customers via telephone and electronic means. Manage and maintain operatives' qualifications and inductions for TCI and Tier 2 contractors in line with NNB standards. Maintain and update the qualification matrix. Manage all on-site delivery vehicle bookings through the NNB system, attend daily logistics meetings, secure delivery slots, and submit monthly forecasts and performance reports in accordance with NNB requirements. Resolve issues related to site deliveries in a timely and efficient manner. Support on-site logistics by coordinating traffic management and forklift requirements for deliveries. Oversee the on-boarding process for new operatives using specific systems, ensuring all pre-requisite and post-requisite requirements are completed and documented. Book inductions and report on progress. Manage shared resource requests, ensuring all qualification and compliance requirements are met. Manage the re-access of returning operatives to site in accordance with NNB protocols. Oversee the roll-out of Behavioural Safety training for both NNB-badged and non-badged personnel, including tracking and recording attendance. Collate and submit weekly hours and timesheets to the HR department. Facilitate communication between project team members and contractors to ensure smooth project delivery. Manage, collate, and submit required information for internal and external audits. Authorise and sign dispatch notes for items leaving the site. Compile monthly project data and produce comprehensive reports for submission to the Board of Directors. Provide training and support to other site administrators working on NNB projects as needed.

Qualifications/Knowledge/Skills/Experience

Essential:

Minimum of GCSEs (A-C / 4-9) including English and IT (Microsoft Office suite) Proven administration experience Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) Strong organisational skills and attention to detail Ability to plan workload, use initiative, and meet deadlines Ability to work under pressure, manage conflicting demands, and prioritise tasks Excellent interpersonal and communication skills, both written and verbal Ability to work effectively as part of one or more teams Experience handling confidential information appropriately Sound knowledge of basic site office management principles and practices Demonstrates flexibility, proactivity, and a reliable, honest work ethic Strong IT literacy, including confidence using bespoke systems

Desirable:

Level 2 (or higher) qualification in Business or Administration Prior Construction Administration experience Experience with Document Control procedures and systems

Person Specification

Strong attention to detail and a high level of accuracy Excellent organisation and time management skills Flexible, proactive, and able to adapt to changing needs Reliable, trustworthy, and maintains a high standard of professional integrity Demonstrates leadership qualities, where appropriate Comfortable working with diverse teams and stakeholders Committed to delivering high-quality support to colleagues and external partners

Other:

Competitive salary Hours 8:00-17:00 Monday - Friday (excluding travel) Additional Leave for Length of Service Your birthday off, on us! Employee Assistance Programme Cycle to work and Car Benefit scheme
TCi is an Armed Forces Covenant registered and Disability Confident Committed Employer. Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.

Job Type: Full-time

Schedule:

Monday to Friday
Work Location: In person