Job Description

dunnhumby

is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission:

to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby

employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Summary:

We are seeking an experienced Insights Client Success Executive to join our commercial team at dunnhumby. This role involves becoming a trusted partner to key clients, helping to define and deliver on their strategic needs by leveraging customer data. You will have the unique opportunity to drive change and growth for our clients, contributing to the overall success of the dunnhumby business.

Responsibilities:

Build and maintain strong relationships with new and existing client stakeholders, establishing trust and acting as a true partner. Translate customer data into insightful, actionable recommendations for client growth. Communicate effectively and impactfully with clients to ensure their strategic needs are met. Adopt a consultative approach to selling by identifying client needs and proposing appropriate solutions. Collaborate effectively with colleagues, including solutions and media managers, to deliver on client projects.

Required Skills:

Degree or equivalent qualification in a relevant subject. Proven ability to translate data into actionable insights. Strong communication skills for effective client interaction. Experience in building and maintaining client relationships. Consultative sales approach with the ability to identify client needs. Excellent collaboration skills to work effectively within a team.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.



You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.



And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.



We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.



For further information about how we collect and use your personal information please see our Privacy Notice which can be found

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