Job Description

Home Decor is one of Europe's leading suppliers of contemporary bedroom furniture supplying products around the world into DIY, construction, newbuild and online channels.

Our sliding doors bring unparalleled elegance and style to both bedroom and living environments whilst our interior storage systems combine style and flexibility to offer efficient solutions throughout the home. See what we do here www.hdhc.com

We are currently seeking applications for the position of Installations Administrator/Trainee Installation Planner working within the Planning Team based in Sheffield.

Starting salary of 23,810

Hours of work: full time hours are 37.5 hours a week worked Monday to Friday with an early finish on Friday.

Hybrid working options will be considered

26 days holiday, plus statutory entitlement

Contributory pension scheme

Westfield health Cash plan

Life Assurance

Free Parking

Purpose of the Role

Responsible for assisting with project administration for both low-rise and high-rise installation projects nationwide. The role will also provide cover for the installation planning team during periods of holiday and peak demand in line with business need.

Key Responsibilities

Installation Planning/Resource Management:

Assist the Installation Planning Department with the management and approval of Installer invoices.

Support the Installation Planning Manager, with key planning tasks using Field Aware system when the Senior Installation Planner is on holiday i.e. booking of couriers, movement of jobs on Field Aware, responding to planning inbox emails, etc.

Book online operative inductions using third-party contractor system (high-rise).

Book delivery slots using third-party contractor system (high-rise).

Book offloaders/site labour, where required (high-rise).

Co-ordinate and book third-party FORS/Moffett deliveries with third-party logistics companies (high-rise).

High-Rise Project Administration:

Attend internal handovers and help generate initial site set-up documents, where required.

Assist in the collation of customer specific Inspection Test Plans, Quality Management and Materials Journey Plans - any specific contractor paperwork that is required pre and post project set-up.

Translate verbal instructions from Regional Installation Managers on site and liaise between internal teams to follow-up dates and obtain key project information, as required i.e. manufacturing/delivery dates.

Assist with the submission of surveys into the Customer Support Team from the Regional Installation Manager on site.

Oversee approval of high-rise installer invoices during holiday periods.

Assist in the month-end accruals of sub-contract labour invoices.

Process Installer job completions where the Installer takes photos and emails them across. These are to then be uploaded onto the relevant construction quality management system i.e. FieldView, Snagmaster, etc to trigger completion/sign off.

Proactively track project costs using financial columns in project tracker.

Attend weekly high-rise meeting, taking minutes and helping focus on key actions between the IAM's, RIM's and Planning Team.

Issue manual toolbox talks to high-rise fitters and maintains email confirmation of completion.

Collate and declare weekly high-rise sub-contractor headcount to the Installation Planning Team.

Assist with remote management of projects during periods of holiday, where required.

Assist in the collation and distribution of O&M manuals at the end of the project

Low-Rise Project Administration:

Upload FieldView completions for low-rise customers i.e. Berkeley and Hill, resulting in improved invoicing fluidity.

Maintain SharePoint folders and ensure all RAMS and pre-start minutes are stored centrally.

Issue ad-hoc RAMS for existing customers i.e. Bloor and Avant, where requested by sites and following instructions issued into the Customer Support Team.

Assist with the annual bulk re-issue of low-rise RAMS across customer base, as required.

Assistance with SICC amendments and cover of Contract Sales Administrator, during periods of holiday, where required.

Pre-population of PQQ process information and maintenance of standardised document library.

Assist with the cold-calling of Installers, where tangible leads can then be passed on to the Installation Manager to follow-up.

Key Competencies

Planning and Organising

Able to work independently and take control of own day / workload. Exceptional time management, forward thinking and advance planning ensuring targets are achieved, and deadlines met.

Flexibility

Is flexible and embraces change at every opportunity. When circumstances change, they keep projects and goals on track by changing the approach they take. Flexes the approach to fit the person or situation faced. Goes beyond expectations to provide assistance during critical periods and adds value to the team.

Problem Solving

Makes sense of and resolves problems by using a common sense, simplistic approach to identify possible solutions. Breaking down information to understand underlying issues, develop alternative solutions and conduct a thorough root cause analysis to prevent re-occurrence.

Communicating and Influencing

Considers and adapts the influential approach used to fit the specific needs of the individual.

Decisiveness

Looks ahead to identify potential issues or opportunities and proactively takes action to resolve / capitalise on these.

Continuous Improvement

Pro-actively looks for ways to make specific changes aimed at improving performance of self and/or others. Works relentlessly to overcome any obstacles or barriers to success.

Adapting and Responding to Change

Can adapt and respond to change in line with strategic company growth and changing environments and situations. Able and open to embrace new ideas with a positive attitude.

Work Experience & Key Skills Required

Proven experience of strong administrative skills in a previous role. Strong academic background, including GCSC qualifications in Maths and English as a minimum. Full UK clean driving licence preferred - ability to get to Sheffield Head Office site on a daily basis. Computer literate with proven experience of using of Microsoft office software including Excel and tablet/smartphone app-based programmes. Excellent verbal, written and numeracy skills with high levels of accuracy, task focus and attention to detail. A natural relationship-builder with a positive attitude along with excellent interpersonal skills, and an ability to work with different personalities across the business. Confident and assertive communicator with the ability to proactively communicate and engage with stakeholders at all levels, in particular between the field and the office. Highly committed and driven with a desire to achieve and improve, and have a strong focus of what is needed to be achieved.
Highly organised and efficient, being able to keep information well organised.

Ability to prioritise, multi-task and handle multiple instructions from different areas of the team, keeping calm under pressure, dealing with tasks with urgency and diligence.

Must be able to work on tasks in a pragmatic and logical way.

Must be able to act on own initiative and prioritise own workload and achieve set deadlines.
Experience in developing and forging internal relationships with all business functions and internal stakeholders.

Must have a pro-active mentality and 'can-do' attitude to work, remaining optimistic when overcoming challenges and adversity. Ability to handle unforeseen issues and find solutions to keep tasks running smoothly. Must be self-motivated, demonstrating commitment, and have the ability to work as part of a team and on their own. Must be flexible and adaptable in approach, ensuring exceptional drive and resilience, being able to respond to and embrace change.
Job Types: Full-time, Permanent

Pay: From 23,810.00 per year

Benefits:

Casual dress Company pension Employee discount Life insurance On-site parking Sick pay
Education:

A-Level or equivalent (preferred)
Experience:

Construction industry: 2 years (preferred) Microsoft Excel: 2 years (preferred) Administration: 2 years (preferred)
Work Location: In person